Senior Technical Writer.
Teknowmics Knowledge Solutions Private Limited, India. , Cochin
- January 2015
Overseeing more than 30 help systems some with over 2,000 topics, supervising, training, and supporting all permanent and contract help authors, developing company standards for User Guides, Help systems, and Wizards.
Technical Writer- User Manuals
Training Documents & wiki
MobMe Wireless Solutions, India. , Cochin
- January 2014
Create detailed functional and non-functional requirements based on business requirements for user interface. Additionally responsible for the development of customer training materials.
Technical Tender creation
Zafin Center Of Excellence , Trivandrum
- June 2013
Technical writer for the Banking - Pricing and Billing application. This included developing and implementing , Technical help doucmnets, user guides and in house "train-the-trainer" courses for managing, and training the clients.
Exalt Integral Solutions, India. , Trivandrum
- November 2012
Provide necessary administrative lead for some specific marketing ventures and documentations. Played a key role in creating and presenting proposals as well as participated in pre bid meetings/ conferences.
Art Technologies , Cochin
- December 2011
Research and analyze various options for giving the accurate description of the project, installation, as well as maintenance of different software applications. Writing user manuals for various applications, End User Agreement creation etc. Preparing project overview, Proposal documents, Project repost creation and case studies.