profile

Renu Raveendran

Senior Technical Writer

Ernakulam, 682037, India

Skills

Microsoft Visio

SnagIT, Adobe

Technical Writing

Editing

Languages

Awards

Activities

About

Education

Experience

Senior Technical Writer.

Teknowmics Knowledge Solutions Private Limited, India. , Cochin

January 2014 - January 2015

Overseeing more than 30 help systems some with over 2,000 topics, supervising, training, and supporting all permanent and contract help authors, developing company standards for User Guides, Help systems, and Wizards.

Technical Writer- User Manuals
API Documentation
Training Documents & wiki
Technical Writer

MobMe Wireless Solutions, India. , Cochin

June 2013 - January 2014

Create detailed functional and non-functional requirements based on business requirements for user interface. Additionally responsible for the development of customer training materials.

User Manuals
Technical Tender creation
Capability Documentation
Technical Writer

Zafin Center Of Excellence , Trivandrum

November 2012 - June 2013

Technical writer for the Banking - Pricing and Billing application. This included developing and implementing , Technical help doucmnets, user guides and in house "train-the-trainer" courses for managing, and training the clients.

User Manuals
Release Documents
Help Documents
Technical Writer

Exalt Integral Solutions, India. , Trivandrum

December 2011 - November 2012

Provide necessary administrative lead for some specific marketing ventures and documentations. Played a key role in creating and presenting proposals as well as participated in pre bid meetings/ conferences.

Business Development
Technical Writing
SMO
Technical Writer

Art Technologies , Cochin

January 2010 - December 2011

Research and analyze various options for giving the accurate description of the project, installation, as well as maintenance of different software applications. Writing user manuals for various applications, End User Agreement creation etc. Preparing project overview, Proposal documents, Project repost creation and case studies.

User Manuals
Case studies
Project Documentation

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

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