profile

Brittany Durham

Experience

Bartender

Adega Portuguesa

October 2012 - November 2012

ex: Management
ex: Gardening
ex: PHP
Bartender/Server

Adega Portuguese Restaurant

January 2012 - November 2012

ex: Management
ex: Gardening
ex: PHP
sales associate

ULTA Beauty

January 2010 - January 2011

Provide excellent customer service while assisting customers in the cosmetics industry.

ex: Management
ex: Gardening
ex: PHP
Assistant Manager

Family Video

January 2009 - January 2011

First priority is to provide the best customer service to meet our customers’ needs and ensure they receive great service while meeting their entertainment needs. · Responsible for all duties that a manager is including but not limited to payroll, overseeing daily sales operations, maintain banking and accounting, staff relations and training, inventory, interviewing prospective employees and maintaining monthly sales goals. · Maintained an above average sales percentage.

ex: Management
ex: Gardening
ex: PHP
business development

Zee Bell Development

January 2009 - January 2010

Business Development/Commercial Property Management · Coordinate remodeling projects and oversee maintenance staff. · Gained tenant retention by providing exceptional service and reliable support for their needs. · Maintained all book keeping and ensured bills were paid on time. Invoiced tenants in a timely matter to sustain a balanced banking account. · Set up marketing promotions to occupy vacant office suites. · Participated in local Chamber of Commerce events, social networking events and young professional groups.

ex: Management
ex: Gardening
ex: PHP
Bar Manager

Quincy's Downtown/Bull & Bear Pub

January 2007 - January 2009

In our first year of business I was hired as bartender and soon after promoted to bar manager. · Designed a flawless system for inventory control which reduced waste by 15 percent. · Built a dynamic team of Bartenders. · Increased profits by organizing many events with live entertainment and creating ads and marketing tools.

ex: Management
ex: Gardening
ex: PHP
receptionist

certco

August 2005 - June 2006

Recovered a few thousand dollars in billing errors by studying and investigating procedures for crediting customers for short or unwanted items. · Provided prompt assistance to a high volume of callers using a mulit-line switchboard system. · Built rapport with store owners while providing punctual processing of receivables, and invoicing.

ex: Management
ex: Gardening
ex: PHP
Central Billing Clerk

Certco, Inc

January 2005 - January 2006

ex: Management
ex: Gardening
ex: PHP
department manager

Hobby Lobby Stores

January 2004 - November 2012

Administered weekly inventory reports to ensure all items were ordered and stocked to meet on hand requirements of product. · Conducted department re-sets to provide the most organized and convenient shopping experience.

ex: Management
ex: Gardening
ex: PHP
Reservation Manager

U-Haul of Western Wisconsin

January 2004 - January 2005

Alleviated customers who had trouble with their reservations and ensured their needs were met. · Coordinated transfers of equipment and met deadlines to confirm reservations were covered while overseeing dealer activity. · Documented in detail the day to day occurrences to maintain organized records of all transactions.

ex: Management
ex: Gardening
ex: PHP

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

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