Skills
Product Management
Agile Software Development
Certified Scrum Product Owner
User Experience Design (UX)
User-Centered Design
Education
Masters of Science , Information Design and Strategy
September 2020 - Present
Bachelors of Science , Information Systems
September 1999 - January 2005
Experience
Mercer , New York, NY, USA
August 2015 - Present
- Work with the product team to define features and user stories in JIRA as well as ensure overall alignment with the product strategy. Define and analyze metrics that inform product success.
- Work directly with engineering, internal IT, user experience, marketing, and sales teams to manage feature roadmaps, release planning, and backlog management.
- Integrate user research and market analysis into product requirements to enhance user satisfaction.
Automatic Data Processing (ADP) , Stamford, CT, USA
April 2021 - April 2021
- Member of the organization’s agile transformation team, responsible for mentoring, rollout, and adoption.
- Coached agile development teams to continuously improve delivery flow and communication through iteration/project retrospectives and planning across two-week iteration cycles.
- Tracked and communicated team velocity and iteration/release progress to management.
Planned Parenthood Federation of America , New York, NY, USA
February 2004 - January 2007
- Gathered requirements and potential process improvements for the organization's web-based benefits administration system via user interviews, prototyping, and brainstorming workshops.
- Worked with internal stakeholders, external development teams, QA, and project managers to monitor test plans, test cases, UAT, and post-implementation validation.