ITIL Service Management Framework Consultant
Melbourne, 3101, Australia
ITIL Framework Design
6-Sigma & Kepner-Tregoe Methodologies
Continuous Service Improvement (CSI)
ITIL Framework Implementation
TO MEASURE IS TO KNOW A driven ITIL Service Management senior consultant with a 9 year proven track record at ITIL framework implementation and Kepner-Tregoe as well as Six-Sigma Problem Solving & Decision Making. I excel at driving & leading multi service provider Incident & Problem Management initiatives, leveraging the industry's best practices to drive improvements and enhancements.