profile

ibrahim alkhatam

I.T Support Specialist

Dammam, Saudi Arabia

Skills

Languages

Awards

Activities

About

Education

Herzing College

Micro-Computing and Networking , Micro-Computing and Networking

February 2012 - February 2012

Experience

I.T Support Specialist

AlMuhaidb Contracting Company , Dammam,Saudi Arabia

March 2012 - January 2015

Dammam Head Office. SADARA infrastructure Project (100,000,000 Million SR) Aramco Shedgum Fireplace Project. (16,853,692 Million SR) SADARA C&D Project. (273,290,585 Million SR) Aramco Tanajeb Building Project. (121,450,261 Million SR) • Installing and configuring computer hardware operating systems and applications • Monitoring and maintaining computer systems and networks • Talking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues • Troubleshooting system and network problems (VOIP, WIFI Connectivity and diagnosing and solving hardware/software faults • Setting up new users' accounts and profiles and dealing with password issues • Tracking system capacity (CPU, memory, disk space, etc.) and reporting/correcting any issues • Maintenance of computer databases. • Dealing with File server (Backing up Permissions…etc. • Working and following up with MAXIMO System. • General IT Support.

Installing and configuring computer hardware operating systems and applications
Monitoring and maintaining computer systems and networks
alking staff/clients through a series of actions, either face to face or over the telephone to help set up systems or resolve issues
Assistant Network Administrator

Garderie Empire Decair , Montreal,Canada

July 2008 - March 2009

Maintains customer confidence and protects operations by keeping information confidential • Maintains operations by following policies and procedures; reporting needed changes • Secures information by completing data base backups. • Maintains data entry requirements by following data program techniques and procedures • Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.

Maintains customer confidence and protects operations by keeping information confidential
Maintains operations by following policies and procedures; reporting needed changes
Secures information by completing data base backups.

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

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