Chris Yu

Hollywood, 90028


Usability Testing

Requirements Gathering

Business Development

Cloud Administration


I'm unparalleled in the monitoring, error isolation, escalation, and repair of problems at the intersection of business and technology. I achieve business goals and exceed expectations using a lifelong knack at translating customer needs into workflow functionality. I have significant experience working abroad with cross-functional divisions as the "go-to" person.


San Marin High

June 1992 - June 1992

CSU Long Beach

Psychology 90% Completed , Psychology 90% Completed

College of Marin


Business Development and Web Operations

fridayarts, llc. , Oakland, CA

September 2009 - May 2012

Identify sales opportunities for current and potential clients, and sell the product or service. Concept and strategize plans for client cluster targeting, model refinement, product launches, and brand reboots. Collaborate with Development and Design to ensuring client functional requirements are met.

Business Development
Web Operations
Requirements Gathering

SF Paintball Center , San Francisco, CA

March 2002 - June 2009

Evolved from startup, major retailer, sole area distributor, product design, and manufacturer. Performed all purchasing, inventory, accounting, marketing, PR, and corporate sales duties. Recruited, trained, and hired a sales and repairs staff of 8. Lead a Divisional 7-man paintball team consistently to finals. Administrated all travel, lodging, transportation, and misc. for 10-person groups across US. Established a tournament skills training program that attracted Comcast, SFPD, and substantially increased sales and customer retention. Built, developed, and maintained Red Hat sales system running Apache, Sendmail, MySQL, and osCommerce. Designed cutting edge parts in partnership with a manufacturer/retailer in Northridge, CA. International shipping to Europe, Asia, and the Middle East.

Business Development
Product Testing
Property Manager

Yu Family Trust , San Francisco, CA

August 2001 - June 2009

Acted as property manager for a mixed use 200 unit residential, 16 unit commercial building. Acted as first point of contact with contractors, San Francisco Fire Department, San Francisco Dept. of Building Inspection, San Francisco Dept. of Heath Inspection. Documented workflow for inspections. Escalated issues to appropriate contractors. Hired contractors or personally completed projects as required by City of San Francisco, Rent Board of the City and County of San Francisco, and State of California.

Contract Management
Tenant Relations
Systems Administrator

Sephora , San Francisco, CA

February 2000 - August 2001

Performed live monitoring of Web applications running Oracle on Sun. Escalated performance issues to DBAs and Webmasters Escalated alarmed process issues to senior staff.

Systems Administration
Web Operations
Systems Administrator, QA Lead, DBA

Dash , Dublin, Berlin, Christchurch, London,

March 1996 - January 2000

Initially tasked as sys admin for an Oracle migration of an airline e-ticketing system. NOC migration from HP V-series mainframes to Windows NT Web Cluster with a HP-UX Oracle array. Kept on project because I had a knack for cross-divisional workflow. Routed application/sales pipeline issues from IBM South Africa. Relayed ERP models from QSP Financials London. Sorted internal audit data chains for KPMG Wellington. Assisted in the planning, building, and maintenance of engineering environments with an eye toward how it integrates into business divisions. Created, optimized, enhanced, and administrated build/release automation infrastructure, testing frameworks, reporting, and tools. I learned customer centered analytics from some of the best in the world. I can route workflow cross-divisionally at an expert rate of clearance. I learned how to read the behaviors of people on a global scale, and relate them to business practical methods.

Systems Administration/Analyst
QA Lead

Workplace personality


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