Knowledge Delivery Manager
May 2010 - November 2011
My time is divided between increasing the BE teams capability to serve internal customers and designing and implementing projects within the Business Units and enterprise-wide initiatives
Trainer, Quality Coach & Technical Writer
May 2008 - May 2010
I was involved in developing and facilitating process documentation training courses throughout MLC and working with the implementation of knowledge delivery systems.
Developing the process and structure for the capability and skills of the BE Team
Quality Systems Consultant
Chevron International Technical Centre
January 2006 - January 2007
Contract role. Analysis, process mapping and redesign of current processes across the business.
• Working as part of the global Operational Excellence group to identify and close strategic learning and business gaps.
• Development of policies, procedures and work instructions
Australian Institute of Management
January 2001 - January 2008
Contract role. Development and facilitation of a range of programs [both accredited and non-accredited] for Public programs [nationally] and in-company programs, focusing on leaderships including the Diploma of Business [Frontline Management].
Business Manager - Training
Australian Industry Group
January 2000 - January 2001
Manage the Western Sydney Training function to bring the $1 million turnover business back into the black and to identify areas to expand the training portfolio nationally.
Program design and delivery
Learning & Development
January 1999 - January 2000
Build the Learning and Organisational Development function globally.
Training and Development
January 1996 - January 1999
Establish the NSW training function supporting 16 PMP Group companies
program design and delivery
Training & OHS Co-ordinator
Pepsi Cola Bottlers
January 1991 - January 1995
Accountable for technical training, OH&S and Workers Compensation in the 5 Plants across Australia. This involved the development and implementation of strategies, policies and procedures nationally.
technical training design and delivery