Infosys Brazil , São Paulo, State of São Paulo, Brazil
September 2015 - Present
Allocation: Ingredion Inc - Software Engineer/Backup Lead. Incident, Service and Change Request management; Requisite gathering, tech spec analysis, punctual development actions; Third party support coordination; Source code analysis and reverse-engineering; App portfolio rationalization; Technical documentation management. RCA creation and analysis to develop action plans to reduce common incidents and service requests; Basic server administration; Business app and Security Patching. Application testing.
Allocation: Bimbo do Brasil - Technical Team Lead. Requisite gathering, technical specification analysis and review of elaborated data conversion artifacts; Status report presentations; Post-production and cut-over support.
Technologies Involved: Oracle products (PL/SQL), Java, Apache Tomcat/TomEE, Windows Services, Shell Scripting, Ms PowerShell, FTP, ServiceNow, SAP HANA, MuleSoft, Windows Server, RHEL and SUSE Linux.