profile

Dmytro Zhernosiekov

Service Delivery Manager

Kiev, Ukraine

Skills

Planning

Telecom

Management

WEB

Languages

Awards

Activities

About

currently working as Service Delivery Manager in Ericsson I have 12 years experience in IT and Telecom area. Worked as engineer with UNIX, DataBase, PHP + HTML, Network equipment, Oracle and HP HW, storage system and cluster solution. As SDM secure support service toward customer in Mongolia, Armenia, Belarus and Ukraine for many telecom areas.

Education

National Aviation University

Information Computer Science , Information Computer Science

January 2005 - January 2005

Experience

Service Delivery Manager

Ericsson , Kiev

November 2012 - January 2015

Responsible to provide Customer Support HW & SW service to certain customers. Planning resources and budget, build strong team and keep close relationship with customer, participation in internal procedure creation and sales support, performance reporting toward customer and internal escalations. Worked with customer from Mongolia, Armenia, Belarus and Ukraine. Solutions: 2G/3G, GPON, IPTV, IMS, Transport network, Billing.

Service Engineer

Ericsson , Kiev

January 2007 - November 2012

Support, upgrade and installation OSS/ENIQ/MMC. Working with Solaris, Sybase, SUN/HP HW, storage system, Unix scripting, VERITAS FS and cluster.

Engineer

Ukrtelecom, Primary Network Department , Kiev

February 2005 - December 2006

Cisco routers (support and configuration), Oracle database (PL/SQL programming), Video Conference service, WEB design and programming (PHP, MySQL, JS). Created internal virtual library for employee.

Engineer

National Aviation University , Kiev

September 2002 - December 2004

SCO Unix administrator, Informix, database, administration and support LAN. Support teachers for practice labs.

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

Child Care

Gym

N/A

Commute

Paid Vacation

Copyright © 2020 Kinzaa.com. All rights reserved