Divya Pillai

Senior Manager- QHSE, Risk and Crisis Management

Dubai - United Arab Emirates




Management System Implementation

Business Impact Analysis

Occupational Health and Safety

Risk & Opportunity Management

Energy Analysis

Business Recovery

Business Recovery

Crisis Management

Accident Investigation

Corporate Governance and Assurance

Operations Command and Management

Manpower Planning

Risk Management Strategy

Budget and Forecasting

Technical Risk Assessments

Technical Risk Assessments

Behavioural Trainings








COVID -19 Management Performer Award - 2020

RTA Director-General Award- Best distinguished RTA Employee, 2020

RTA Director-General Award for RTA Safety Award Assessor - 2019

RTA Women's Committee for Day Care facility, 2020

CEO Award: British Five Star Audit Team Lead, 2018

CEO Award - Best Employee of the Department, 2017

CEO Award: Innovative Employee for 10x Innovation, 2016

CEO Appreciation - RTA HSE Open day Team leader - 2015, 2016, 2017, 2018, 2019


Handloom Weaver Initatives - India

Ramadan Volunteering


GAFM Global Academy of Finance and Management

Certifcate , Certified Compliance Analyst

December 2020 - December 2020

Independent Training

Certifcate , Crisis Management Professional

November 2020 - November 2020

The Business Continuity Institute

Certifcate , Business Continuity Management

April 2020 - August 2020

Six Sigma Solutions

Certifcate , Lean Six Sigma

September 2019 - September 2019

Project Management Institute

Certifcate , Risk Management

December 2017 - April 2018


Certifcate , ISO 9001, 50001, 14001, 45001, 41001, 22301, 39001

October 2012 - February 2018


Diploma , Occupational Health and Safety

August 2009 - March 2013

Institute of Environmental Management & Assessment IEMA

Certifcate , Associate Certificate

October 2008 - November 2008


Certifcate , Occupational Health and Safety

August 2008 - October 2008

Barkatullah University

Masters in Science , Biotechnology

March 2001 - May 2003


Senior Manager QHSE, Risk and Crisis

ServeU Facilities Management , Dubai - United Arab Emirates

March 2020 - Present

Leading the QHSE, Risk and Crisis Management function of the organization. Lead in strategic planning and KPI valuation for the company. People Management, Operational Safety and Project Management are key functions. Spear head the COVID Crisis Response Team and Business continuity across all operational Projects. Manage Loss prevention programmes.

Leadership and Strategy
Operational Safety and Loss prevention
QHSE Planning and Foresight
Deputy Audit Manager and Senior Specialist

Roads and Transport Authority - RTA Headquarter , Dubai - United Arab Emirates

September 2014 - February 2020

Lead the Audit function for Health, Safety, Risk, Regulation and Crisis & Business continuity for entire RTA. This comprises 3 corporate sectors and 5 Operational Agencies. The framework manages the entire surface transport systems( Roads network, Construction, Rail network - Metro & Tram, Public Transport Network and Taxi Network. Independent compliance assurance and Top management reporting to the RTA Board of Directors on a periodic basis. Heavily involved in policy reviews, external assessments, project approvals and overall enhancement of the RTA Health and Safety Management System, Enterprise Risk Management System, Crisis and Business Continuity Management System and Emergency Responses.

Audit Leadership and Assurance
Continuous Improvement of Management Systems
Excellence and Regulatory Monitoring
Senior HSE Specialist

Santis HSE Management JLT , Dubai - United Arab Emirates

March 2011 - May 2014

Independently Managed the QHSE projects for the clients onsite as Project Manager. Lead and developed technical and commercial bidding documentation that include qualitative and quantitative hazard quantifications for multiple clients in MENA Region.

Project Management
Onsite Operation Management
Policy and Process Management
Integrated Management System Facilitator

Emrill Services LLC , Dubai - United Arab Emirates

September 2010 - February 2011

System Implementation: Ensure effective implementation, maintenance and continual improvement of HSEQ/Integrated Management Systems (IMS) according to ISO 9001, ISO 14001 & OHSAS 18001.

Management System Implementor
Risk and Opportunity Assessment's
Aspect Impact Assessments

Connaught Compliance Services LLC , Dubai - United Arab Emirates

June 2009 - September 2010

Learning and Development Advisory: Dealing with training related requirements and channelling each training requirement into appropriate courses and acted as a liaison between the delegate, the trainer and the examining body based in the UK. I have gained expertise in customizing and delivery of company-specific HSE training to the clients in UAE, India, Saudi Arabia, Qatar and Oman. 

Learning Development
HSE Training
Policy and Procedure Development

IMS Certification FZE , Dubai - United Arab Emirates

October 2008 - June 2009

Assisting the Agency to qualify & certify companies based on OHSAS 18001 and ISO 14001 standards. Ensure effective implementation, maintenance and continual improvement of Management systems according to ISO 9001, ISO 14001 & OHSAS 18001

Management System Certifcations
Internal Audits and Control Monitoring
Documentation Framework
Biotechnologist and Environmental Specialist

NMC Group , Dubai - United Arab Emirates

August 2004 - April 2007

Worked for Laboratory accreditation and support. Conducted risk assessments and Aspect Impact assessments. Team development and safety training for the staff.

Risk Assessments
Aspect Impact Assessments
Waste Management

National Environmental Engineering Research Institute , Nagpur, Maharashtra, India

January 2003 - January 2004

Research Scholar for the project - Genotoxicity of Magnesium and ameliorating effect of Garlic extract in-vitro

Report Writing

Workplace personality


Company Size


Day Length


Team Size


Noise Level

Business Casual

Dress Code


Child Care

Health Care

20 Mi


Work from home

Annual Bonus

Paid Vacation

From: $140,000