Corey Edwards

Bartender at Matraville Hotel

Sydney, 2036, Australia


Customer Service


Information Technology



An extremely hard working, energetic and innovative professional prepared to excel in any opportunity which I partake in.


Marcellin College Randwick

2008 - 2008



Matrville Hotel , Sydney

October 2014 - January 2015

- Working alongside both managers and directors to help prosperity of venue. - Senior staff member who helps in training and day to day operation of club.

Customer Service
Course and Career Advisor

Open Colleges , Sydney

October 2012 - June 2013

- Working as a Course and Career’s Advisor in the Design and Technology Faculty. - Consistently met or exceeded monthly KPI targets based on overall course GEV (Gross Enrolment Value), conversion on leads and ‘paid in full’ enrolments - Undertook a senior position in the team regularly coaching more junior advisors to help increase the teams overall GEV - Managed a pipeline of up to 100 potential students at any given stage communicating either directly or indirectly through phone, email or recruitment agencies - Considered a team player by my co-workers and team leader due to my willingness to help other CCA’s develop skills and go the extra distance to help increase the teams overall GEV -Worked closely with Salesforce during my time at Open Colleges

Customer Interaction
Sales Targets
Product Knowledge
Customer Relations

Contact Centre's Australia , Sydney

March 2011 - December 2011

- Promptly promoted to a high performer team based environment due to consistently meeting targets - Refinement of communication skills through dealing with consistent large volumes of customers and clients via telephone and e-mail. Excess of 500 calls per day - Collating and storing high volumes of personal information - Awareness of job productivity and self-evaluation in order to excel in a high-frequency, customer based environment

Sales Targets
Customer Interaction
Customer Sales Representative

British American Tobacco , Sydney

November 2009 - February 2011

- Extensive training in customer based relationships and the correlation between this and improvement within the company - Worked with sales targets in which I consistently succeeded in meeting or exceeding these targets - Developed, maintained and expanded territorial patches whilst examining trends in order to create improved methods of selling and providing higher levels of customer service - Am a trained and experienced in using the SAP Business Management platform

Manage Customer Relationships
Strong Product Knowledge

Workplace personality


Company Size


Day Length


Team Size


Noise Level


Dress Code




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