profile

Corey Edwards

Bartender at Matraville Hotel

Sydney, 2036, Australia

Skills

Customer Service

Sales

Information Technology

Admin

About

An extremely hard working, energetic and innovative professional prepared to excel in any opportunity which I partake in.

Education

Marcellin College Randwick

2008 - 2008

Experience

Bartender

Matrville Hotel , Sydney

October 2014 - January 2015

- Working alongside both managers and directors to help prosperity of venue. - Senior staff member who helps in training and day to day operation of club.

Customer Service
Stocktake
General
Course and Career Advisor

Open Colleges , Sydney

October 2012 - June 2013

- Working as a Course and Career’s Advisor in the Design and Technology Faculty. - Consistently met or exceeded monthly KPI targets based on overall course GEV (Gross Enrolment Value), conversion on leads and ‘paid in full’ enrolments - Undertook a senior position in the team regularly coaching more junior advisors to help increase the teams overall GEV - Managed a pipeline of up to 100 potential students at any given stage communicating either directly or indirectly through phone, email or recruitment agencies - Considered a team player by my co-workers and team leader due to my willingness to help other CCA’s develop skills and go the extra distance to help increase the teams overall GEV -Worked closely with Salesforce during my time at Open Colleges

Customer Interaction
Sales Targets
Product Knowledge
Customer Relations

Contact Centre's Australia , Sydney

March 2011 - December 2011

- Promptly promoted to a high performer team based environment due to consistently meeting targets - Refinement of communication skills through dealing with consistent large volumes of customers and clients via telephone and e-mail. Excess of 500 calls per day - Collating and storing high volumes of personal information - Awareness of job productivity and self-evaluation in order to excel in a high-frequency, customer based environment

Sales Targets
Salesforce
Customer Interaction
Customer Sales Representative

British American Tobacco , Sydney

November 2009 - February 2011

- Extensive training in customer based relationships and the correlation between this and improvement within the company - Worked with sales targets in which I consistently succeeded in meeting or exceeding these targets - Developed, maintained and expanded territorial patches whilst examining trends in order to create improved methods of selling and providing higher levels of customer service - Am a trained and experienced in using the SAP Business Management platform

Manage Customer Relationships
Strong Product Knowledge
SAP

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

N/A

Commute

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