Professional with experience in sales and marketing, project management, client relationship management, and teamwork in commercial (B2B) and consumer (B2C) marketplaces. Solid customer relationship management and communication skills, with ability to build on credibility and gain customer respect and trust quickly.
IE BUSINESS SCHOOL
Marketing & Sales , Marketing & Sales
December 2014 - December 2014
Business Administration , Business Administration
February 2011 - February 2011
Junior Product Manager
DIRECTV , Caracas, Venezuela
November 2012 - January 2014
•Provided product management expertise, advising marketing manager and corporate management on brand positioning, marketplace research and consumer research.
•Spearheaded development of media initiatives and advertising, creating budgets and overall marketing plans.
•Designed and implemented consumer and trade promotional campaigns.
•Developed packaging and merchandising displays and promotional plans to support new and existing products.
•Monitored and analyzed the behavior of the company’s clients.
•Provided constant training to Costumer Care and Sales departments
MLNC Desarrollos C.A , Caracas, Venezuela
December 2011 - October 2012
•Conducted monthly costs and inventory reports.
•Costs projections for quarterly and annual budgets.
• Managed suppliers, providers and contractors
Assistant Relationship Manager
CITI , Caracas, Venezuela
February 2011 - September 2011
•Supported Account executives in costumer relationships.
•Studied portfolio liquidity and revenue control