Faisal AlHarbi

6 Years of Experience, Helping organisations to achieve thier productivity and Profitability



Effective Communication


Problem Solving

Task's Planning & organizing

Accuracy & Professionalism

Fast Learning

Computer and office programs



High school , Science

September 2011 - May 2014


Senior Sales consultant

Zain Telecom company , Madinah Saudi Arabia

December 2020 - Present

an advisor to Sales Consultant 
Manage post sales issues and complains in my branch
Escalate Issues and Risks to Sales Area Manager 

Sales Consultant

Zain Telecomunication , Madina Saudi Arabia

June 2019 - December 2020

Advice customers with services and products offers
Identify and analyze customer needs 
Convience consumers with best alternative based on thier needs

Assistant for Head of customer Service office

Zain Telecommunication , Saudi Arabia

January 2017 - June 2019

Assist my manager to manage Customer Service staff Scheduling, covering 
Train new Staff for customer Service System 
work on escalated issues and Complains 
Manage work load among staff and ensure they have balanced load

Customer Service Staff

Zain Telecommunication , Madinah Saudi Arabia

April 2016 - January 2017

provide Customer Care Services 
Slove Customer's technical issues
submit customer service report at the end of each working day

Transport Logistic supervisor

Yapı Merkezi Holding , Medina, Saudi Arabia

January 2015 - February 2016

Recieve transport requests from project manager 
Manage drivers schedules
Support other project teams with transport solutions