profile

Fatkhul Lizam

Sunten, RT/RW 08/00 Ds, Banguntapan kec, Banguntapan Kab Bantul, Yogyakarta

fatkhullizam@outlook.com

+62 838 4649 5594

Skills

Opera System

Fols System

Realta System

Front Office System By Santika

Education

Academy Of Tourism Pertiwi

Diploma 1 , Hospitality

January 2012 - December 2014

Happy English Course 2 (HEC 2)

Mentor , Course

January 2011 - December 2012

SMA Budi Mulia

Senior High School , IPS

January 2007 - December 2010

Experience

Duty Manager

Grand Mercure Yogyakarta Adi Sucipto & Ibis Yogyakarta Adi Sucipto , Yogyakarta, Yogyakarta City, Special Region of Yogyakarta, Indonesia

September 2020 - Present

  • Direct report to EAM
  • Handling all report front office manager
  • Running system and daily MOD operational
  • Manage and control all spv/captain in Dept

Duty Manager

Mercure Convention Center Ancol , Jakarta, Indonesia

August 2019 - September 2020

  • Direct report to Front Office Manager
  • Handling all report duty manager
  • Running system and daily MOD operational
  • Manage and control all spv/captain in Dept

Front Office Supervisor

Mercure Convention Center Ancol , Jakarta, Indonesia

March 2018 - August 2019

  • Direct report to duty manager
  • Acting as duty manager since September 2018 - present
  • Control all dummy or payment master group & FIT
  • Manage and control all front desk agent

Next Generation Leader By Accor

ibis Bandung Trans Studio , Bandung, Bandung City, West Java, Indonesia

December 2017 - February 2018

  • Direct report to T&C manager
  • Acting to be supervisor in all dept hotel
  • Create 1 project minimum to each dept

Front Desk Agent

ibis Bandung Trans Studio , Bandung, Bandung City, West Java, Indonesia

January 2016 - December 2017

  • Direct report to supervisor front desk
  • Operation check in & check out
  • Check and prepared group check in

Front Office Leader

Amaris Hotel , Karawang Barat, Karawang Regency, West Java, Indonesia

September 2014 - January 2016

  • Direct report to hotel manager
  • Pre opening team
  • Set up front office counter
  • Operation check in & check out

Ticketing Leader

PT Happy Holiday , Jakarta, Indonesia

January 2014 - August 2014

  • Direct report to manager and owner
  • Pick up reservation via chat online and telephone
  • Update all information hotels & photo in website