
Gangai Victor
gangai.victor@gmail.com
New no. 42 (old no. 11), Thomas Nagar, 600015, Little Mount
Skills
Structured documentation
Project Management
Process Management
Internet/e-Services Management
About
Description
Education
MBA (Finance & Marketing) , MBA (Finance & Marketing)
April 2002 - April 2002
B.com , B.com
June 2000 - June 2000
Experience
Fidelity Worldwide Investments , Chennai
August 2008 - January 2012
Recruited to oversee AMC operations, manage RTA relationship and audits, implement website enhancements and develop investor/distributor communication. Improved conformance of customer complaint resolution from 20% levels to 90% and above levels. Ensured 99% and above conformance levels in other SLA deliverables. Implemented cost rationalization initiatives to save 41% of annual communication dispatch expenses. Received the ‘You Make a Difference’ award for successful process migration and reengineering.
Franklin Templeton Investments , Chennai
August 2004 - July 2008
Brought on board as one of the first members of the India Project Management Office (PMO) to execute strategic business initiatives, collaborating with peers from different countries in a multi-cultural environment. Promoted twice in 3 years from Sr. Executive to Asst. Manager and then to Manager. Chosen to lead the implementation of an Imaging & Workflow application, which at a budget of $2 million, was the largest project managed by the India PMO. Received the ‘You Make a Difference’ and ‘Star of the Quarter’ awards in appreciation of efforts taken to go beyond the role of a project manager while delivering projects.
Citigroup Global Services , Chennai
January 2002 - July 2004
Brought on board as one of the first members of the India Project Management Office (PMO) to execute strategic business initiatives, collaborating with peers from different countries in a multi-cultural environment. Promoted twice in 3 years from Sr. Executive to Asst. Manager and then to Manager. Chosen to lead the implementation of an Imaging & Workflow application, which at a budget of $2 million, was the largest project managed by the India PMO. Received the ‘You Make a Difference’ and ‘Star of the Quarter’ awards in appreciation of efforts taken to go beyond the role of a project manager while delivering projects.
Workplace personality

100+
Company Size

12
Day Length

25+
Team Size

Loud
Noise Level

Formal
Dress Code