profile

Kevin Williams

Skills

PC Engineering Repair and Maintenance

Data Design and Analysis

System Administration

Programming

Education

Greenwich University

Masters , Masters

October 2001 - October 2001

Open University

BSc Open , BSc Open

October 1996 - October 1996

Experience

IT Support Operator

Tucker Fasteners , Birmingham

April 2012 - June 2012

Provide 1st and 2nd Line support for users based at US and European sites. Provide 1st and 2nd Line support of Windows XP and 7 desktop operating systems Follow appropriate procedures and ITIL principles to escalate calls using Service Now IT Helpdesk tool.

IT Support
Report Writing
PC Repair
IT Support Technician

The Gill Group of Companies

September 2011 - December 2011

Desktop Support of Windows 7 and XP Systems Administration of Windows 2003 and 2008 PC Engineer Network Administrator

Support Users
Systems Building
Report to MD
IT Support Technician

AW Computers Ltd

May 2011 - August 2011

Support Windows XP desktop users nationwide Diagnose and resolve network issues Diagnose and resolve printing issues Support bespoke business Delphi database Providing First and Second Line Helpdesk Support

IT Support to Franchisee
Systems Building
Network Administration
Hydra-Power Dynamics

TIG WELDER

November 2010 - March 2011

TIG and MMA welding of steel pipe and platework Working to approved standards and procedures.

Production Welding
Fabricate to tight tolerances
Weld to Approved Standards
IT Manager

Wilson UK Ltd

June 2001 - March 2010

Kevin has 13 years experience in IT and nearly 30 years experience in manufacturing with the last nine years spent as the principal IT systems manager at Wilson UK. Kevin has a strong background in IT project management and IT function management, Kevin has delivered several IT infrastructure and software projects on schedule and to cost with a focus on delivering business benefits. Whilst at Wilson UK, Kevin implemented Oracle transition from bespoke account software; upgraded servers which showed results of reduced down times and upgraded network hardware which also also reduced down times. Additionally, Kevin has strong regulatory experience, within agreed standards and procedures such as Sarbanes Oxley. Kevin has also attained a BSc Open degree and a Masters degree in Computer Information Systems. Kevin’s strong technical skills which compliment his excellent people-based character approach

Report to IT Director
Maintain UK Networks
Support UK IT Infrastructure
Senior Computer Operator

Gehis UK Ltd

April 1997 - June 2001

Managed a shift of between 4-6 workers. Supervised overnight batch file processing on Unix Systems (Solaris). Trained computer operators in corporate procedures and tasks. Performed Systems Administration of UNIX Systems. Korn shell scripting as required.

Shift Leader reporting to IT Director
Script Writer and Tester
Unix Administration
Coded Welder

Robinson Brothers

March 1993 - April 1997

Coded Welder - Coded welding of steel ferritic pipe and plate work. Coded welding of exotic materials, including cast iron, inconel, stainless steels, aluminium, aluminium alloys and titanium. Worked to the appropriate welding standards and procedures as required. Successfully acquired various welder approval qualifications including ASME 9 6G, BS2633, BS4872 parts 3 and 7. Accomplished MIG, TIG, MMA and Oxy-acetylene Welder.

Maintain chemical pipework
Work to Approved Welding Standards
Report to Chief Engineer

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

N/A

Commute

Relocate

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