
Muhammad Hamad
Cybersecurity Support Team Lead - Dubai
Dubai - United Arab Emirates
badboy3_914@hotmail.com
Skills
MS Office
Symantec Endpoint Protection
Microsoft Active Directory
MS Exchange Server
Languages
English
Urdu
Arabic
Awards
Help AG - Employee of the Year 2018
Education
IT Management , IT Management
December 2014 - December 2014
Internet Science & Technology , Internet Science & Technology
May 2012 - May 2012
May 2008 - May 2008
Experience
Help AG , Dubai
May 2014 - Present
Security Consultant in the Security Assistance Center
Theodor Wille Intertrade , Dubai
September 2012 - May 2014
IT Support, System Updates and Maintenance
IML Group (Bab Al Shabab) , Dubai
May 2012 - August 2012
Writing articles related to topics in student life, and communicating with university students to inform them about the website and offers available to students
University of Wollongong Dubai (ITTS) , Dubai
November 2011 - July 2012
Providing technical support to all staff and students, maintaining and updating student labs, configuring thin clients in a virtualized environment of Citrix, Troubleshooting MS Office and Outlook issues, dumping image for staff PC's maintaining and upgrading staff network and PC's, on call customer support for students and staff, maintaining all printers and Multifunction printers for staff and students, configuring 3Com switches, maintaining network infrastructure, providing technical support and set up of sound system for all university events, configure MS Outlook for staff and in charge of two junior interns. I have also trained staff on usage of MS Outlook and Lotus Quickr, trained interns of the workflow of the team and roles and responsibilities, and has trained students on the use of the university intranet and other university policies
Dulsco LLC , Dubai
June 2011 - September 2011
Creating, Maintaining and Updating a database of more than 2000 companies, creating official MS Office templates for internal and external company documents, creating MS Outlook signature and training staff on making email signatures, proof reading documents, checking marketing campaigns for errors or logical issues, checking newspapers for articles and documenting them and updating company details on all directory websites.
Abraaj Capital , Dubai
May 2011 - August 2012
Transcribing Videos and Proof Reading Transcriptions
Lighthouse Studio Dubai , Dubai
March 2011 - April 2011
Promote Items, Offers and Hand out flyers
Workplace personality

100+
Company Size

8
Day Length

5-25
Team Size

Medium
Noise Level

Business Casual
Dress Code
Benefits

Health Care

20 Mi
Commute

Work from home

Paid Vacation

Full-time
Shift