Skills
Leadership
Time Management
Critical Thinking
Dependability
Flexibility
Strong Work Ethic
Education
Ph.D. , Business Administration
September 2013 - September 2015
Master's (MBA) , Business Administration
September 2009 - June 2011
B.A. , Management Information System (MIS)
September 2004 - June 2007
Experience
Ministry of Foreign Affairs and Expatriates , Amman, Jordan
January 2010 - Present
- Prepare political reports, memos, letters, statements, and other documents, using word processing, database, or presentation software.
- Read and analyze incoming memos, submissions, and reports.
- Evaluate programs and policies, and make related recommendations.
- Prepare responses to correspondence containing routine inquiries.
- Attend meetings to record minutes.
- Compile, transcribe, and distribute minutes of meetings.
- Meet with individuals, special interest groups.
- Prepare agendas and make arrangements.
- Meet with other departmental leaders to establish organizational goals, strategic plans.
- Provide training and orientation to new staff.
- Identify issues for research and analysis.
- Forecast political, economic, and social trends.
- Consult with and advise government officials, civic bodies, research agencies, the media, political parties, and others concerned with political issues.
- Write drafts of legislative proposals, and prepare speeches, correspondence, and policy papers for governmental use.
LEAD Technologies Inc (LEADTOOLS) , Amman, Jordan
August 2008 - January 2010
- Plan, direct, supervise, and coordinate work activities of subordinates and staff relating to employment, compensation, labor relations, and employee relations.
- Analyze training needs to design employee development, language training, and health and safety programs.
- Serve as a link between management and employees by handling questions, interpreting and administering contracts and helping resolve work-related problems.
- Plan and conduct new employee orientation to foster positive attitude toward organizational objectives.
- Maintain records and compile statistical reports concerning personnel-related data such as hires, transfers, performance appraisals, and absenteeism rates.
- Analyze statistical data and reports to identify and determine causes of personnel problems and develop recommendations for improvement of organization's personnel policies and practices.
- Plan, organize, direct, control, or coordinate the personnel, training, or labor relations activities of an organization.
- Represent organization at personnel-related hearings and investigations.
- Negotiate bargaining agreements and help interpret labor contracts.
- Prepare personnel forecast to project employment needs.
- Identify staff vacancies and recruit, interview, and select applicants.
- Allocate human resources, ensuring appropriate matches between personnel.
- Administer compensation, benefits, and performance management systems, and safety and recreation programs.
Intiqaa (Recruitment Company) , Amman, Jordan
June 2008 - August 2008
- Identify staff vacancies and recruit, interview, and select applicants.
- Record employee information, such as exemptions, transfers, and resignations, to maintain and update payroll records.
- Complete time sheets showing employees' arrival and departure times.