Talented Executive Assistant with over five years experience managing critical office priorities and providing exceptional administrative support to promote a balanced life for executives. Heavy calendar management, including planning and coordinating extensive travel logistics. Exceptional liaison with high-profile contacts, maintaining confidentiality and the highest ethical standards. Persuasive communicator, negotiating with vendors to ensure the best rates, services and products. Creative thinker and strategic decision maker. Proven ability to plan and execute highly successful meetings and events.
Specialties: Administrative Support • Calendar Management • Travel Planning • Vendor Management • Event Planning •
Business Administration , Business Administration
Executive Assistant to the CEO
Augusta Resource Corporation/Rosemont Copper Co. , Denver, CO
- September 2014
Provided administrative and business support to the CEO of Augusta Resource and supported other members of the executive management team.
Maintained CEO’s calendar -- planned and scheduled meetings, teleconferences and travel.
Negotiated favorable terms and pricing agreements with resorts, vendors, caterers and other providers for service at special events
Improved office efficiency by implementing vendor filing system and introducing additional time-saving measures.
Enhanced communication between Arizona project employees and executive team, fostering a sense of teamwork and collaboration.
Soution Services Specialist
Janus Capital Group/Manpower , Denver, CO
- May 2008
Answered incoming calls from internal and external clients and responded to inquiries verbally or in writing as appropriate
Researched shareholder account history and transaction records and responded to requests generated by shareholders, internal departments, and/or financial institutions
Identified and negotiated solutions to problems and determined if potentially complex corrective adjustments were necessary
Processed adjustments to shareholder accounts as necessary
Provided written communications to investors regarding account specific information and transaction requests, as well as responding to questions regarding mutual fund accounts and fund policies, practices and services
Performed continuous quality checks in an effort to ensure complete and accurate processing
Provided high level of customer service to shareholders through application of industry and company knowledge, while maintaining high quality and productivity standards
Assisted in other areas as necessary