profile

James Parker

Eager to Help Your Company Toward Excellence

Plymouth, MN, United States

Skills

Customer Service

Quick understanding of complex ideas

Microsoft Office & Google Drive

Productive, eager, and responsible

Research and comprehension

Advanced verbal and written skills

Record keeping, account management

Inter-departmental communication

80+ alphanumeric WPM

Technical comfort and competency

Languages

Awards

Activities

About

I will be a great asset to your company. Not only do I provide excellent customer service, I also specialize in team work, commitment, information technology, system maintenance, and overall general organization. I'm not afraid to ask for help, for it is only by asking and experiencing that we learn anything. I also love assisting others, as few things please me more than spreading knowledge and success. Chipper and always ready to work, I'm prepared to take on whatever challenges life tosse

Education

University of Louisiana

English

August 2004 - May 2008

Lafayette High School

Diploma

August 2000 - May 2004

Experience

Guest Relations Agent

Target.com , Minneapolis

February 2016 - Present

o Respond to rapid-fire questions and situations from Target.com customers and co-workers o Research causes of and problem solve numerous product, order, payment, and shipping issues o Assist co-workers in understanding and obeying system management and company procedures o Educate customers about various policies as is necessary for given situation

Adjunct Instructor

South Louisiana Community College , Lafayette, LA

August 2014 - December 2014

o Taught English 0092 to 20 students

Dealer Liason (volunteer)

Sennin Productions , Lafayette, LA

September 2012 - October 2013

o Organized and managed $36,000 worth of rental spacing during convention o Conferred with production companies regarding copyrighted versus illegal material being sold

South Louisiana Community College

Library Specialist , Lafayette, LA

October 2011 - July 2015

o Provide reference services at central reference and information desk o Train various student workers each semester in library protocol o Aide all patrons with library resources, databases, OPAC, and Moodle o Aide school’s I.T. department in management of our computer labs o Assist in ordering, cataloguing, and processing new materials o Manage library’s serial collection of over 30 pieces o Manage inter-library loan service

Books-A-Million

Merchandise Specialist , Lafayette, LA

February 2011 - October 2011

o Zoned, maintained, ordered, and replenished gift merchandise stock o Zoned and maintained stock in other departments o Continually surpassed store’s individual associate sales goals (including 6% membership cards sales per customer)

Shady Lanes Farms

Stable-hand , Opelousas, LA

August 2009 - February 2010

o Maintained stalls and equipment o Groomed and trained over 35 horses and donkeys

Interim Manager

JCPeney Portraits , Lafayette, LA

March 2009 - June 2010

o Regularly surpassed company’s individual sales goals of $100 per sitting o Acquired repeat customers who specifically requested my services o Photographed, completed sales, and managed studio's finances

Volunteer Coordinator (volunteer)

Sennin Productions , Lafayette, LA

October 2008 - September 2012

o Scheduled, instructed, and managed over 200 volunteers with multiple shifts for an entire weekend’s convention

Chief Writer

University of Louisiana at Lafayette , Lafayette, LA

October 2007 - June 2008

o Was responsible for key articles for the L’Acadien yearbooks

Customer Service Manager

Evergreen Aviation , Abbeville, LA

July 2006 - November 2008

o Assisted the airport manager in paperwork and finances of the establishment o Tracked fuel levels at our airport, as well as offshore fueling locations and other airports o Oversaw safety of aircrafts (over $15,000,000 worth) and fuel ($130,000) o Doubled as Line Service Specialist (included refueling and washing aircraft)

Workplace personality

8

Day Length

Casual

Dress Code

Benefits

Health Care

N/A

Commute

Paid Vacation

$30,000 - $50,000

Salary

Fulltime

Shift

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