Ryan Jefferson

Associate Director of Career Services

Phoenix, 85021, United States


Resume Development

Workforce Development

Talent Management

Talent Acquisition


Over 10 years of direct experience in human services with extensive experience in employee relations, supervision, planning and evaluating company projects Designed and developed career development and educational curriculum, also assessed employees career development using vocational tools such as Myers-Briggs Type Indicator and AZCIS Worked in conjunction with community organizers to set and coordinate training opportunities for residents of Maricopa County Conducted, facilitated and taught numerous training and workshop classes involving one-stop services, resume development, interviewing techniques, job search techniques and labor market information using various resume software, O*Net online and multiple internet websites Developed long-term relationships with area businesses such as, Estrella Mountain Community College, Aerotek staffing, City of Phoenix and Maricopa County


Capella University

I/O Psychology , I/O Psychology

Rutgers University

Psychology , Psychology


Associate Director of Career Services

DeVry University

May 2011 - November 2012

Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively Provide direct service and support to individuals or clients, such as handling a referral for employment opportunities, conducting a needs evaluation, or resolving complaints Establish and maintain relationships with other agencies and organizations in community to meet community needs and to ensure that services are not duplicated Promote the university by participating in community, state, and national events or meetings, and by developing partnerships with industry and secondary education institutions

Career Development
Employer Interaction
Teaching and Training
Organizational Consultant/Career Coach

Conceptual Innovations and Solution

February 2011 - June 2011

Analyze job requirements and content to establish criteria for classification, selection, training, and other related personnel functions Develop interview techniques, rating scales, and psychological tests used to assess skills, abilities, and interests for the purpose of employee selection, placement, and promotion Advise management concerning personnel, managerial, and marketing policies and practices and their potential effects on organizational effectiveness and efficiency Analyze data, using statistical methods and applications, to evaluate the outcomes and effectiveness of workplace programs

Organizational Development

Maricopa Workforce Connections

September 2007 - January 2011

Designed and developed training curriculum related to workforce development, career guidance and information technology Facilitated workshops regarding Applications, Basic Computer skills, Labor Market Information, Professional Communication, Resume Instruction, Career Exploration, Virtual One-Stop, and Job Club and Employment Edge Trained, facilitated, and performed public speaking engagements to groups ranging from 5 – 300 and instructed workshops ranging from 1 hour to 3 hours Interviewed, screened and counseled participants regarding employment barriers; advise participants regarding appropriate career development Evaluated customer's interests, education, and experience to determine possible program placements, and develop plans to further customers' successful entry into the workforce

Resume Writing
Interviewing Techniques
Social Media
Career Guidance Specialist

Maricopa Workforce Connections

September 2006 - September 2007

Trained new employees on Workforce Connections rules and regulations as well as Federal Department of Labor and Workforce Investment Act policies and procedures Referred participant’s to appropriate training and One-Stop community partners to help alleviate barriers to employment; monitored and evaluated participant progress and attendance; provided information for skill and job development Conceived, analyzed and wrote case notes, reports and correspondence and presented results of data to customers, co-workers and upper level management Developed and modified individualized employment action plans and recommended to supervisor for approval for expenditures Quality and energetic interpersonal skills interacting with various individuals from different socio-economic backgrounds and ages

Case Management
Vocational Assessment
Career Development

Workplace personality


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Dress Code

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