profile

Jennifer Gager

Client Services Virtuoso

Charleston, SC, United States

Skills

Client Service

Communications & PR

Training and Instruction

Online Productivity Tools (Slack/Trello/etc)

Helpdesk Solutions

Competitive Intelligence

Video Production

Languages

Awards

Activities

About

I love being the go-to for client questions and concerns! I'm seeking a remote, ROWE work environment where results rule, a culture of constant improvement, and a chance to be your clients' first resource for questions, issues, concerns, and training.

Education

The University of Akron

M.A. (Master of Arts), Education

August 2006 - May 2008

Seton Hill University

M.A. (Master of Arts), English (Writing Popular Fiction)

June 2002 - June 2004

Otterbein University

B.A. (Bachelor of Arts), English

August 2000 - June 2002

Experience

Agile Learning Network Facilitator

Agile Learning Center , Worldwide

September 2015 - Present

Copy editor, communications consultant, and project manager for Agile Learning Centers, an expanding network of micro-schools leveraging agile tools to support self-directed education.

Adjunct Professor

Charleston Southern University , Charleston

May 2014 - Present

Deliver Communications courses via fully asynchronous online platform in the College of Adult and Professional Studies. Consult on curriculum design as an online education specialist.

CI Solutions Analyst

Telogical Systems , Charleston

April 2013 - Present

Main point of contact for large portfolio of B2B deliverables, executive producer of all SaaS training materials, and helpdesk supervisor for mature B2B SaaS product.

Instructor, Arts and Sciences

ECPI University , Charleston

January 2010 - April 2013

Instruct students, both in-seat, and online, in Arts and Sciences courses. Evaluated and mentored junior staff members. Instituted a data-driven student advisement program which increased retention by 13%. Published local press releases.

Workplace personality

1-5

Team Size

Casual

Dress Code

Benefits

Health Care

Work from home

Relocate

Fulltime

Shift

Copyright © 2020 Kinzaa.com. All rights reserved