Jettie Vanderveen

Administrative Assistant

Phoenix, 85281, United States


Phone Etiquette

Customer Service


MS Office


I am a passionate, energetic worker looking for a small company to unleash my potential and be blown away by my ingenuity and creative problem solving. All I require is a supportive environment, and I will give you 7 years worth service-oriented clerical experience, never-ending politeness [towards coworkers and clients alike] and an unceasingly cheery disposition. I value myself as an efficient worker, completing tasks in a timely and accurate manner, as well as an effective worker, streamlining existing processes and solving problems. I have trained for years in order to perfect my customer service skills, both in person and over the phone, and I am completely confident that I will represent your company with a big smile and a helping hand. I am currently expanding my skill-set by learning HTML and acclimating myself to a digital workplace. I hope to find a position that can utilize these new skills, and support me in my venture to become more technologically adept.


Arizona State University

Film & Media Studies , Film & Media Studies

December 2011 - December 2011

Deer Valley High School

May 2006 - May 2006


Front Desk Admin

Professional Plastics , Phoenix, AZ

May 2013 - January 2013

-Worked closely with the Accounts Receivable team to collect over $47,500 on past due invoices (some over a year old) -Billed and invoiced sales orders daily -Booked travel arrangements for regional manager's frequent business trips -Processed RMAs (returned material paperwork) and issued credit memos as needed

Invoice Processing/Billing
Customer Service
Admin Assistant - temp position

Governor's Council on Spinal & Head Injuries , Phoenix, AZ

March 2012 - June 2012

-Entered confidential data into various internal databases. -Heavy amounts of accounting data entry. -Accounts receivable and accounts payable transaction experience.

Data Entry
Invoice Processing/Billing
Filing/ Organizing
Freelance Spokesmodel & Writer

Jettie Monday Modeling , Nationwide

May 2011 - May 2013

-Represented various national brands such as IGN and Arcana Comics at national events. -Wrote articles for various publications including the State Press and Geek News Network.

Office Assistant

Arizona State University , Tempe, AZ

October 2009 - July 2011

-Reviewed data in PeopleSoft and in the Arizona Department of Administration site for accuracy. -Filed, logged, organized and archived benefits documentation for Arizona State University employee files.

Quality Control and Review
Data Entry
Courier/Office Assistant

ASU Foundation , Tempe, AZ

August 2008 - October 2009

-Delivered deposits from ASU's fund-raising office. -Provided data-entry, filing and computer services. -Maintained inventory records. -Assisted in general building operations and support.

Deposit Delivery
Inventory Control
Office Assistant - Student Worker

Arizona State University , Tempe, AZ

October 2006 - August 2008

-Filed confidential academic information in compliance with FERPA laws and regulations. -Designed and implemented a new online marketing campaign using viral marketing techniques. -Schedule and maintained the calendars and appointments for multiple academic advisors' schedules. -Processed and prepared submissions to the Faculty Search for the Board of Directors

Data Entry

Workplace personality


Company Size


Day Length


Team Size


Noise Level


Dress Code




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