profile

Joel Gluck

I&A Supervisor & Resource Specialist

Burlington, 05401

Skills

Software Implementation

Website Management

Team Manager

Database Management

Experience

I&A Supervisor & Resource Specialist

Champlain Valley Agency on Aging , Essex Junction, VT

January 2006 - March 2012

Supervise Information & Assistance (I&A) staff, manage CVAA's resource database and work with other agencies within Vermont to build a state-wide resource database within the Vermont Aging and Disability Resource Connection, webmaster

Database Management
Team Management
Webmaster
Director of Quality Assurance

Magnet Communications , Atlanta, GA

April 2001 - October 2003

Responsible for Quality Assurance for a provider of web-based Cash Management tools sold to major financial institutions for use by their business customers.

Quality Assurance Testing
Team Management
Customer Relations
QA Engineer

iXL , Atlanta, GA

March 2000 - April 2001

Tested mission-critical websites for large corporations.

Quality Assurance Testing
Research New Technologies
ex: PHP
Webmaster

The Wireless Innovation Forum

June 1999 - March 2012

Manage website - doing updates and maintenance Create specialty pages and sites for meetings and conferences Coordinate Search Engine Optimization Direct AdWords campaigns

Webmaster
SEO
AdWords
Communications Assistant/Customer Support Rep

D&B Software , Atlanta, GA

January 1990 - January 1995

Customer Support
Creating Presentations
ex: PHP
Producer

O'Connor Burnham , Atlanta, GA

June 1985 - February 1990

Created multi-media presentations for organizations.

Multi-media Production
ex: Gardening
ex: PHP

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

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