profile

João Torcato

IT Architect

Lisbon, Portugal

Skills

Documentation, Presentation

Task analysis

Development

Management

About

Started to work on Telecel as a web and intranet developer. Later joined the start up team that implemented Siebel in Vodafone Portugal. Responsible for a Contact Center module that intergrated Siebel with the outbound channels. Moved on to the team analysing and developing Sales Force Automation where the thin client application was my main focus. Later joined the Business Analists team where was responsible for the fixed business integration with SFA. Responsible for the concept for the entity evolution to accomodate the fixed line characteristics into Siebel. Latelly joined the IT Strategy & Architecture team where inovative solutions were tested and recomended as for exemple archiving solutions to cope with data growth; SOA Governance, CRM distributed solution, Security and Masking solutions, etc. At this team I defined the road map for real time operational dashbords, change data capture strategies and Business Intelligence evolution. In the continuous imprevement tasks achieved new real time capabilities to the Campaign Management module beeing able to implement and enforce a complex contact policy rule set and improve the overall performance of large campaigns from weeks to hours by a reengeneering project.

Education

Instituto Superior Técnico

Engª Electrotécnica , Engª Electrotécnica

July 1999 - July 1999

Liceu Tomar

June 1990 - June 1990

Experience

IT Architecht

Vodafone , Lisbon

October 2008 - January 2012

Analise and propose changes to IT landscape either to enable business requirements or to reduce overall costs and normalize inter op-co architecture

analysis
Document and Discuss
Supervise
Business & Technical Analyst

Vodafone , Lisbon

May 2003 - September 2008

Delivery Team Business and later Technical Analysis

Analysis
Document and Discuss
Supervise
Siebel Developer

Telecel , Lisbon

January 2000 - April 2003

Siebel implementation in Telecel

Analysis
Implemetation
Testing

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

Child Care

Gym

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