profile

Jyoti Choudhary

Seeking a responsible senior position in a growth oriented organization that utilizes my experience and expertise in Retail Banking. Skills include Process Improvement, Retail Branch Operations, Business Development, Audit & Compliance

Mumbai, Maharashtra, India

Skills

Languages

Awards

Activities

About

Senior Manager with ICICI Bank with total work experience of over 15 years and expertise in managing entire spectrum of Branch Banking functions. Seeking a responsible senior position in a growth oriented organization that utilizes my experience and expertise in Retail Banking. Skills include Process Improvement, Retail Branch Operations, Business Development, Audit & Compliance.

Education

Symbiosis Centre for Distance Learning

PGDBA - Marketing

June 2002 - June 2004

University Of Mumbai

B.A (English Literature)

June 1994 - October 1997

Experience

Process Manager

ICICI Bank Ltd , Mumbai

April 2014 - Present

• Reviewing existing retail and RIB asset processes at branches • Recommending process modifications and ensuring implementation at branches • Evaluating alternate channels for enhancing customer service • Partnering with senior management and liaisoning with stakeholders to drive process improvement • Conducting staff training for ensuring process adherence at branches as per guidelines • Reiterating compliance guidelines to the field

Product Manager - Retail Bullion

ICICI Bank Ltd , Mumbai

January 2012 - March 2014

• Achieving annual business plan (especially corporate bulk sales) in accordance with the overall objectives established by the management • Formulating the branch marketing for timely execution of marketing campaigns • Monitoring competition closely • Reiterating compliance guidelines to the field

Workplace personality

100+

Company Size

8

Day Length

Medium

Noise Level

Formal

Dress Code

Benefits

Retirement

Health Care

Cafeteria

10 Mi

Commute

Annual Bonus

Fulltime

Shift

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