ATS , Schaumburg
March 2012 - August 2012
Develop standards for proposal generation process
Serve as Interface between Sales and Operations to ensure accurate and timely proposal generation
Generate Quotes as well as Statement of Work documentation for all prospects
Provide training for internal teams on proposal processes and standards
Examine proposals for completeness, accuracy and solution viability within the identified scope
Maintain agreed upon SLA for proposal generation, review and turnaround
Work within a team of proposal specialists to ensure best interest of customer and organization are always top of mind
Create processes for feedback throughout entire proposal process to ensure proposals are meeting customer and internal expectations
Apple, Inc. , Schaumburg
January 2011 - October 2012
Part-Time Specialist with Apple, Inc.
Mission Critical Wireless , Schaumburg
October 2010 - April 2011
Detailed diagnosis and resolution of enterprise network hardware. Mobile devices included Voice, Data, Wi-Fi, Smart Phones, and Tablets utilizing Android, Blackberry, and Apple’s ios.
Worked with systems administration and management tools such as Mobile Iron, LogMeIn Rescue, Remedy, Blackberry Enterprise Admin Tool, and others to solve enterprise network issues.
Teamed with Sales Executives and Account Managers to deploy new technology platforms.
Communicated and followed-up on end-user’s requests or problems in an appropriate manner.
Innovaro, Inc. / Strategos , Schaumburg
March 2010 - October 2010
Performed pre-sales engineering activities for this innovation management vendor.
Primary solution architect and technical contact for prospective and existing clients for their SaaS software solution.
Provided leadership assistance to the Account Executive during pre and post-sale phases, analyzing client needs, and providing demonstrations, presentations and proposals as needed.
Team-based responsibilities include support for regional sales offices across the USA.
Identified client hardware and software configuration needs.
Developed account strategies and product positioning with sales management.
The Geek Squad , Schaumburg
September 2009 - May 2011
Demonstrated home and mobile connectivity devices and services for clients based on their needs.
Qualified potential business clients and provided solid sales leads for the Account Executives.
Provided consultation, advice and expertise to both internal and external customers.
Intralinks, Inc. , Schaumburg
May 2007 - October 2008
Primary solution architect and technical contact for both new and existing clients.
Team-based responsibilities included support for regional sales offices composed of field sales and project managers, assisting with both pre and post-sale phases.
Helped remove obstacles during the sales cycle, built business cases, proved performance and productivity improvement through product utilization.
Authored and developed responses to RFIs and RFPs, and SOW’s.
Conducted quarterly and annual business reviews with client base to analyze current and potential new software and hardware requirements. Conducted discussions impacting future IT procurements.
Prepared and delivered highly effective product presentations and demonstrations.
Expert Technologies Corporation , Schaumburg
January 2001 - January 2007
Responsible for all aspects of technology sales and consulting for a portfolio of clientele located primarily in the Chicago metropolitan area.
Established strong liaisons with software partner networks, including IBM, Tech Data and Microsoft.
Earned preferred status with partner network to position Expert Technologies as the solution of choice, producing consistent and loyal new business in a highly competitive market.
Performed strategic planning sessions to build business cases for IT budget approval.
Implemented network infrastructure rollout and maintenance utilizing Microsoft Windows Server.
Serviced industry verticals including Healthcare, Software, Construction, Real Estate, Human Resources and Transportation.