Sriram Pichappa

IT Infrastructure Expert & Business Strategist

#409C, Kuberan Nagar 8th St., Madipakkam, Chennai – 600 091



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IT Infrastructure Expert & Business Strategist. Evangelist in IT Infrastructure Management, Disaster Recovery & Business Continuity Planning. Leading IT infrastructure services which includes Technical Support, Infrastructure Management, Networks, Information Security Management, Telecommunication support and quality process and compliance for 20 years +



Head IT

Excelacom Technologies P Ltd , Chennai

April 2006 - Present

Responsible to ensure process controls and compliance to all technical and non-technical controls in line with corporate IT & IS Policies. Responsible for both internal and external Security & Compliance Audit & Customer Audit with Zero Non Compliance. Led the creation & implementation of Business Continuity Program and Disaster Recovery Program. Conducting risk assessments & business impact analysis, implementing in contractual agreements with the customers.

Senior Manager- IT Infrastructure

Take Solutions P Ltd , Chennai

November 2005 - March 2006

Headed IT Division of Take Solutions Ltd and Group of companies across the world (India, USA and Malaysia) Responsible for communications and ITIL based support delivery functions To enhance internal IT infrastructure & networks covering various geographies and countries the company operates Responsible for managing technical support function in all the areas Vendor management Supporting top group of companies as and when required

Senior System Engineer

Polaris Software Lab Ltd , Chennai

October 2000 - October 2005

Responsible for IT and IS Policies and processes to ensure efficiency and compliance for various business units and customer audits. Steered Multi-Tier security architecture for networks, across the organization for enhanced security controls Led the initiative to achieve organization wide BS7799 certification for the registered office Responsible to ensure periodic risk assessments, penetration tests and vulnerability assessments

Officer-Telecom Support

ANZ Information Technology P Ltd , Chennai

July 1999 - September 2000

Maintenance of branch infrastructure operation for the field of Branch Network Leased Circuits and Routers KIOSK Network Liaison with Service Providers ATM Networks Satellite Networks Central Data center Network & Voice Communications Call center for Credit Card & Personal Banking

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