bank aljazira , Riyadh Saudi Arabia

January 2016 - Present

• Conduct orientation sessions and arrange on-the-job training for new hires.
• Conduct or arrange for ongoing technical training and personal development classes for staff members.
• Confer with management and conduct surveys to identify training needs based on projected production processes, changes, and other factors.
• Develop and organize training manuals, multimedia visual aids, and other educational materials.
• Plan, develop, and provide training and staff development programs, using knowledge of the effectiveness of methods such as classroom training, demonstrations, on-the-job training, meetings, conferences, and workshops.
• Analyze training needs to develop new training programs or modify and improve existing programs.
• Review and evaluate training and apprenticeship programs for compliance with government standards.
• Train instructors and supervisors in techniques and skills for training and dealing with employees.

bank aljazira , Riyadh Saudi Arabia

January 2007 - December 2015

• Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
• Plan, direct, or coordinate the activities of workers in branches, offices, or departments of establishments, such as branch banks, brokerage firms, risk and insurance departments, or credit departments.
• Prepare operational or risk reports for management analysis.
• Evaluate data pertaining to costs to plan budgets.
• Network within communities to find and attract new business.