profile

Babich Konstantin

Kiev, Ukraine

Skills

User experience

Task analysis

Management

Prototyping

Languages

Awards

Activities

About

My contacts: Phone (097) 373 68 97 E - mail: theibrave@gmail.com

Education

Experience

Operator CC

Adelina holding , Kiev

March 2011 - January 2015

My duties: - Communication with existing customers in unusual situations - Monitoring and improving the quality of customer service partners - The adoption of creative and innovative solutions in matters of customer service - Information processing and analysis of the issues customers Viaplay - Monitoring the timely implementation of the service - Advising installers, dealers, regional managers on financial and technical issues. Information support partners. - Execution of responsibilities shift supervisor customer support. - Implementation of financial operations (allocation, debt relief and transfer of financial payment). - Support and technical support to existing customers.

Communication with clients
Working with the CRM database
management

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

N/A

Commute

Relocate

Paid Vacation

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