profile

Luke Brunsmann

Senior Technology Officer

Rockhampton, 4701, Australia

Skills

End User Support

Systems Administration

Management

Business Analysis

About

Solutions-focused, team oriented Senior Technology Officer with broad-based experience and hands-on skill in the successful implementation of highly effective helpdesk operations and the cost-effective management of innovative customer and technical support strategies. With close to 5 years experience of Government environments in both Technical and Leadership Roles and the proven ability to successfully analyse an organization's critical support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity. A broad understanding of computer and Server hardware and software, including installation, configuration, management, troubleshooting, and support.

Education

Brisbane North Institute of Ta

Diploma Information Technology , Diploma Information Technology

2012 - 2012

Yeppoon State High School

December 2007 - December 2007

Brisbane North Institute Tafe

Diploma of Information Technol , Diploma of Information Technol

Experience

Owner/Manager

Contempo I.T. , Rockhampton, QLD, Australia

November 2012 - December 2012

ex: Management
ex: Gardening
ex: PHP
Senior Technology Officer

Queensland Health , Rockhampton, QLD, Australia

January 2008 - December 2012

ex: Management
ex: Gardening
ex: PHP

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

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