Nhan Luong

Market Research - Client Service Executive

Ho Chi Minh, Vietnam


Systematic thinking


Public talk

Data analysis


High creativeness in leading projects Assertive communication to internal and external team Detail focused and quick adaptation to new environment and tools


Foreign Trade University

External Economics , External Economics

August 2008 - August 2008


Senior Executive, Client Service - RMS

The Nielsen Company , Ho Chi Minh

March 2011 - November 2012

- Retailer Service: provide services of Market Intelligence, Data Analysis, Retail Industry, Shopper Study to key Modern Trade retailers in Vietnam (North and South) as well as on-site service (working and consulting in clients' offices) and Recruit new Retailer for cooperation. - Business Development: incremental projects in Retailers, Merchandising and FMCG clients. - Merchandising Service: Nielsen Vietnam Champion of Spaceman - a Nielsen software creates layouts of products in stores. Manage wide ranges of clients from FMCG to Modern Trade Retailers with Basic - Advanced Functional Training, Project for Regional Nielsen. - 2 Silver awards and other rewards in internal competition and business development. - Employee of First Half 2012 - Promoted to Senior Executive in October 2012.

Retailer Service
Business Development
Merchandising Service
ETL Inspector

Intertek , Ho Chi Minh

January 2010 - November 2012

ETL is a safety certificate for electronic and gas devices which are exported to the U.S. - Inspection: required strong skill of systematic thinking as well as thoughtfulness in communication to maintain relationship with international manufacturers. - Client Service: relationships can be very helpful for inspection session and improve reputation of certificate body. - Freelancer as ETL Inspector for 3 years, in charge of Intertek Vietnam ETL Inspections (in nationwide) with Initial Factory Assessment and Quarterly Follow-up services. - Certified ISO Lead Auditor by Bureau Veritas Vietnam.

Client Service
ex: PHP
Assistant C.E.O

Vien Tan Co., Ltd , Ho Chi Minh

April 2008 - December 2010

- Vien Tan is an IT solution provider of GPS technology and accuracy measurement. - Project Coordinator required understanding of system operation from input, process, output to better monitor project stages from hardware to firmware and end user software. - Client Services: managing relationship with clients via appropriate support and training. - Business Development: engage with client via Business Introduction and sharing session on How to apply GPS solutions into Transportation Management.

Project Coordinator
Client Service
Business development

Workplace personality


Company Size


Day Length


Team Size


Noise Level


Dress Code


Child Care



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