Skills
Communication
Collaboration/Teamwork
Dependability
Detail-Oriented
Education
Київський національний університет культури і мистецтв
Бакалавр , Реклама та зв'язки з громадськістю
September 2007 - June 2011
Experience
Restaurant Manager
Restaurant-brewery "Cosmopolite" , Kyiv, Украина
January 2018 - Present
- Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
- Schedule staff hours and assign duties.
- Monitor standards for personnel performance and customer service.
- Review work procedures and operational problems to determine ways to improve service, performance, or safety.
- Perform some food preparation or service tasks, such as cooking, clearing tables, and serving food and drinks when necessary.
- Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
Waitress
Restaurant-brewery "Cosmopolite" , Kyiv, Украина
December 2014 - November 2018
- Communicate with customers regarding orders, comments, and complaints.
- Accept payment from customers, and make change as necessary.
- Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
- Serve food, beverages, or desserts to customers in restaurant.