profile

Andrew Mayes

Marietta, 30066

Skills

Prototyping

User Experience

Education

Seminole High School

February 2007 - February 2007

Experience

Customer Service for AT&T

Alorica

August 2011 - July 2012

Answer customer/client requests or inquiries concerning services, products, billing, equipment, claims, and report problem areas. Responsible for improving customer retention through programs and service provided to the customer. Make recommendations according to customer's needs on features, accessories, upgrades and rate plans.

ex: Management
ex: Gardening
ex: PHP
Customer Service for AT&T

Alorica , Kennesaw

August 2011 - May 2012

Answer customer/client requests or inquiries concerning services, products, billing, equipment, claims, and report problem areas. Responsible for improving customer retention through programs and service provided to the customer. Make recommendations according to customer's needs on features, accessories, upgrades and rate plans.

ex: Management
ex: Gardening
ex: PHP
Loan Accounting Specialist

Amerisave Mortgage , Atlanta

November 2010 - February 2011

Entered and verified all data processed via data-entry. Generated data-entry reports to double check accuracy. Included verifying data in quickbooks and adding entries.

ex: Management
ex: Gardening
ex: PHP
Freelance

Unity North Atlanta Church , Marietta

January 2009 - May 2012

ex: Management
ex: Gardening
ex: PHP
Freelance

Bowen Imagery , St. Petersburg

January 2008 - May 2012

Build websites utilizing content management systems and other open source frameworks. Debug problems with XHMTL/CSS code on websites providing timely fixes. Provide maintenance, web domain management and configuration using control panel software for clients sites.

ex: Management
ex: Gardening
ex: PHP
Webmaster

First Unity Church , St. Petersburg

February 2007 - November 2009

Managed all websites, blogs, and online communications systems. Debugged and performed troubleshooting for issues that arose with the performance of the website. Reviewed and monitored statistics and analytics to improve website usage and performance. Planned for changes to the website and included mock-up and wireframing ideas. Produced and edited a weekly podcast. Assisted with internal multimedia projects, system implementation, and print materials.

ex: Management
ex: Gardening
ex: PHP

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

Relocate

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