I was the kid who wanted to sit up front, be at the front of the line, and raise my hand to answer questions. Those were the little things that created a foundation for me as leader. I still like to be in the front but I also know when to let others shine. I'm a team player who leads by example. I have a passion for helping others grow, especially with my students and the co-workers on my team.
Mira Costa College
Political Science , Political Science
- May 2015
- May 2015
Enrolling prospective students into an accredited online university.
Retaining students through their second class making sure they meet academic requirements to remain at the university.
Guiding students through financial aid documents as well as verification documents upon admittal.
Maintaining a 50% and above connectivity time on phones throughout the day with students or prospective students and above 80% utilization to ensure productivity.
Assistant Spa Director
Heartworks Body Spa , Carlsbad, CA
- January 2015
Leading and motivating a group of Receptionists, Massage Therapists, and Estheticians.
Maintaining high sales through membership sales, retail, services, and spa packages.
Training employees on sales, software, and organization skills.
Preparing payroll, end of the month paperwork, first of the month paperwork, and creating weekly reports for owners.
Running, tracking, and creating all content for social media platforms including Facebook, Instagram, and Twitter.
Events Staff and Youth Instructor
Mesa Rim Climbing & Fitness Center , San Diego, CA
- May 2015
Coach children under 14 in the techniques of rock climbing, bouldering, and most importantly safety proceedures.
Summer Camp events/Gym events showing kids the beginner levels of indoor climbing and outdoor fitness.
Instructing up to 44 kids in different areas such as knots, belaying, injury prevention & safety, and proper climbing techniques.
Massage Envy Spa , Vista, CA
- October 2014
Maintained a 40% and above sales closing each month (Average: 51%).
Increased active base of members and decreased suspended accounts.
Contributed $1,500-$3,000 per month in monetary sales.
Lead 40+ employees in tasks, sales, and c
Customer Service Associate
Blenders In The Grass , Goleta, CA
- December 2012
Provided excellent customer service- increasing customer retention.
Operated and multi-tasked efficiently in a fast paced environment increasing sales by over 50%.
Contributed to team efficiency by training and leading employees
Front Office Associate/Assistant
Eileen H. Law, CPA, PC , Nederland, TX
- May 2012
Conducting emails, phone calls, and sending letters.
Assisted CPA in outside errands (mail, lunch, personal appointments).
Making appointments, organizing files, and attending to Accountants.
Managing Appointments/Phone Calls
Massage Envy Spa , Magnolia, TX
- September 2011
Membership Sales- Maintained a 35% and above average each month
Booking appointments, taking phone calls, emailing, and taking care of clients
Increased retail revenue
Trained new employees