profile

Miranda Meche

Enrollment Advisor

Carlsbad, 92008, United States

Skills

Organization

Management

Technical

Event Coordinating

About

I was the kid who wanted to sit up front, be at the front of the line, and raise my hand to answer questions. Those were the little things that created a foundation for me as leader. I still like to be in the front but I also know when to let others shine. I'm a team player who leads by example. I have a passion for helping others grow, especially with my students and the co-workers on my team.

Education

Mira Costa College

Political Science , Political Science

May 2015 - May 2015

Experience

Enrollment Advisor

Ashford University

March 2015 - May 2015

Enrolling prospective students into an accredited online university. Retaining students through their second class making sure they meet academic requirements to remain at the university. Guiding students through financial aid documents as well as verification documents upon admittal. Maintaining a 50% and above connectivity time on phones throughout the day with students or prospective students and above 80% utilization to ensure productivity.

Communicating
Student Retention
Prospecting
Assistant Spa Director

Heartworks Body Spa , Carlsbad, CA

October 2014 - January 2015

Leading and motivating a group of Receptionists, Massage Therapists, and Estheticians. Maintaining high sales through membership sales, retail, services, and spa packages. Training employees on sales, software, and organization skills. Preparing payroll, end of the month paperwork, first of the month paperwork, and creating weekly reports for owners. Running, tracking, and creating all content for social media platforms including Facebook, Instagram, and Twitter.

Management
Social Media Marketing
ex: PHP
Events Staff and Youth Instructor

Mesa Rim Climbing & Fitness Center , San Diego, CA

June 2014 - May 2015

Coach children under 14 in the techniques of rock climbing, bouldering, and most importantly safety proceedures. Summer Camp events/Gym events showing kids the beginner levels of indoor climbing and outdoor fitness. Instructing up to 44 kids in different areas such as knots, belaying, injury prevention & safety, and proper climbing techniques.

Coaching
Event Coordinating
ex: PHP
Assistant Manager

Massage Envy Spa , Vista, CA

January 2013 - October 2014

Maintained a 40% and above sales closing each month (Average: 51%). Increased active base of members and decreased suspended accounts. Contributed $1,500-$3,000 per month in monetary sales. Lead 40+ employees in tasks, sales, and c

Management
Events
Customer Service Associate

Blenders In The Grass , Goleta, CA

June 2012 - December 2012

Provided excellent customer service- increasing customer retention. Operated and multi-tasked efficiently in a fast paced environment increasing sales by over 50%. Contributed to team efficiency by training and leading employees

Customer Service
Training
ex: PHP
Front Office Associate/Assistant

Eileen H. Law, CPA, PC , Nederland, TX

October 2011 - May 2012

Conducting emails, phone calls, and sending letters. Assisted CPA in outside errands (mail, lunch, personal appointments). Making appointments, organizing files, and attending to Accountants.

Managing Appointments/Phone Calls
Entering Tax Paperwork
Outside Errands
Sales Associate

Massage Envy Spa , Magnolia, TX

January 2011 - September 2011

Membership Sales- Maintained a 35% and above average each month Booking appointments, taking phone calls, emailing, and taking care of clients Increased retail revenue Trained new employees

Sales
Office Duties
ex: PHP

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

N/A

Commute

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