profile

Michelle Hebert

715 W. Barry Avenue, Chicago, IL 60657

415-632-8371, 60657, Cambodia

Skills

Prospecting

Business Development

Account Management

Education

Louisiana State University

Business Administration , Business Administration

August 2005 - August 2005

Experience

Sales Manager

Starwood Hotels & Resorts Worldwide, Inc.

September 2010 - August 2012

As a Group Sales Manager, I negotiate and contract group business that enables the hotel to meet and/or exceed revenue goals in rooms and food and beverage. Prospecting efforts include soliciting new and existing accounts through proposal presentations, outside sales calls, site inspections and written communication. • Prepare correspondence to customers, internal booking reports and file maintenance. • Participate in daily RevMax meeting, pre-convention meetings, training and other sales-related meetings as required. • Work with other departments within the hotel to provide quality service to customers. • Attend trade shows, community events and industry meetings. • Develop/maintain knowledge of market trends, competition and customers.

Business Development
Contract Negotiation
Prospecting
Events Marketing Manager

Cabela's

September 2009 - July 2010

Contributed to driving traffic to the stores by creating and executing events, working with groups that used store merchandise and scheduled store events in conjunction with seasonal merchandise initiatives Researched and develop Cabela's presence at off-site expos and industry events Increased public awareness of Cabela's through press releases and media events by developing relationships with local outdoor writers and personalities

ex: Management
ex: Gardening
ex: PHP
Catering / Convention Services Manager

Sheraton Baton Rouge Hotel

July 2007 - September 2009

Oversaw all aspects of business coordination such as negotiating and signing of contracts, billing requirements, catering requests, room set ups, VIP needs, etc. Executed and managed a diverse portfolio of meetings/events including banquet functions up to 1000+ attendees, multi-day exhibit/trade shows, nationwide conferences, and social occasions Planed and detailed the functions with the client, including space requirements, times, equipment, menus, billing instructions, etc.

ex: Management
ex: Gardening
ex: PHP
Sales Manager

Westin San Francisco Market Street

September 2005 - July 2007

Worked on a Sales & Marketing team with colleagues averaging 10+ years experience Gained substantial knowledge by being mentored by managers who went on the be Director of Citywide Sales for Starwood Hotels of San Francisco,Director of Group Sales, and Senior Convention Services Managers in the industry Responsibilities included to plan, upsell and detail the meeting/function with the client, including space requirements, times, equipment, menus, billing instructions, etc. Completed contracts, prepare areas in the hotel, and resolve any issues, complaints, and/or problems to ensure quality product delivery and customer satisfaction. Participate in daily business review meeting, pre-convention meetings, training and other sales-related meetings. Develop and maintain knowledge of market trends, competition and customers.

ex: Management
ex: Gardening
ex: PHP

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

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