profile

Joseph Webb

Service Manager Expert

Fairfield, 45014

Skills

Customer Service

Risk Managment

Managment

Team Building

Languages

Awards

Activities

About

Hi, my name is Joe Webb and am an enthusiastic builder of teams who are customer service oriented! I enjoy a fast paced environment with challenging goals. Customer first is my culture and developing elite teams is my passion.

Education

Aspen University (enrolled)

Business Administration , Business Administration

June 2015 - June 2015

Aransas Pass High School

June 1994 - June 1994

Experience

Customer Service Expert

Kroger , Fairfield, OH

January 2015 - January 2015

I help customers meet their needs by providing expert knowledge and superior customer service.

Customer Service
Product Replenishment
Facility Maint.
Unit Manager

Waffle House , Woodlawn, OH

March 2014 - December 2014

Build a strong customer base by developing a superior team that is driven to provide outstanding customer service and an unsurpassed home-style cooked food.

Product Preparation
Team Managment
Marketing
Education Assistant

Fairfield School District , Fairfield, OH

November 2013 - January 2015

I provide one-on-one mentoring/assistance for a student who requires accommodations for school.

Mentoring
Time Magement
Adminstrative
Area Manager

Ashland, Inc. , Cincinnati, OH

January 2006 - October 2013

Multi-unit manager who created strong teams with the desire to run the long marathon and win. These teams were focused on delivering a superior product with a wining attitude that attracted customer growth and increased current customer retention.

Performance Managment
Team Building
Risk Managment
General Manager

Buffalo Wild Wings , West Carrolton, OH

January 2004 - January 2006

Coach an entire restaurant of high energy and dynamic individuals with varying backgrounds to provide a fun filled atmosphere where patrons would enjoy themselves and return time-after-time.

Talent Managment
Quality Control
Team Building
Service Center Manager

Ashland Inc. , Centerville, OH

February 2001 - December 2003

Manage a facility, train my team and deliver superior customer service.

Customer Service
Talent Manament
Team Building
Service Manager

Finast Grocery , Cleveland, OH

March 1997 - August 1997

Lead team that provided great customer service.

Scheduling
Talent Management
Team Building
Area Field Manager

U-Haul International , Dallas, TX

January 1997 - December 2000

Provide Support to Moving Centers while maintaining a profitable route of independent dealers.

Dealership Prospecting
Dealership Support
Moving Center Support
Assistant Service Manager

H.E.B. Grocery , Austin, TX

November 1993 - March 1997

Provide Superior Customer Service.

Talent Managment
Customer Service
Team Development

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

Cafeteria

N/A

Commute

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