Computer Science , Computer Science
- May 2005
Tata Consultancy Services Ltd , Scarborough
• Working across different lines of business to identify opportunities for improving efficiency, enhancing quality of services and reducing cost by supporting COTS based solution on ECM Stack.
• Conducted Due Diligence for Migration of Existing Application to new Target Architecture.
• Designed Extensive Customization of IBM Case Manager 5.2(ICM) ,IBM Navigator (ICN), Reports using IBM Real Time Monitor (RTM) to satisfy business requirements
• Acted as liaison between client and technical team for effective communication
• Liaised with IBM Product Consultants for solving product issues and suggested design enhancement to Case Manager 5.2
• Managed Offshore Team Deliveries.
• Project Management tasks including Estimation, Planning, Work break down structures, Tracking