Nichole Capo'

Medical Administrative Professional

Dayton-Cincinnati Area


Work Quality & Quantity

Innovation & Resolution

Microsoft Office Suite

EMR/EHR Programs


Strategic, futuristic thinker Confident, independent worker and activator Adept organizational skills Excellent written and verbal communication skills Creative and technical writing ability Mastery in management of time, people and limited resources High emotional intelligence and intuitive. Critical listening and thinking, problem solving and decision making skills Strong customer service and negotiation and conflict management skills


Antioch McGregor University

Business Management , Business Management

June 2009 - June 2009

Ben Eielson High

June 1988 - June 1988

Canisius College

Administration Sports Manageme , Administration Sports Manageme


Administrative Services Temp

The Palmer Group , Middltown, Oh

May 2015 - January 2015

Current Assignment: Available Past Assignments: Accounts Payable

Invoice Verification
Vendor Relations
Monthly Closing
Family Management

Career Break

October 2013 - May 2015

ex: Gardening
ex: PHP
Practice Manager

PM Clinic , Dayton, OH

May 2013 - October 2013

HR MANAGEMENT Developed & directed staff goals and objectives& job performance standards; monitored & evaluated work status and progress. BUSINESS ADMINISTRATIVE MANAGEMENT Maintained orderly and efficient office routine through establishing guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. Ensured OSHA compliance. Revenue cycle supervision and insurance claim denial appeals.

HR Management
Administrative Management
Finance & Marketing
UPSH Medical Staff Coordinator

UC Physicians , West Chester

September 2005 - May 2015

Credentialing and Re-credentialing physicians and Allied Health members of UPSH Medical Staff OPPE/FPPE Data collection Managing daily communications with Medical staff regarding policies, performance improvement data, by-laws and daily operations. Resident Monitoring

Credentialing Physicians
Medical Staff Onboarding
Surgery Scheduler

Devore ENT , Centerville, OH

December 2004 - September 2005

Surgery scheduling for two doctors at four hospitals and surgery centers, insurance pre-certification, advise patients on preparation for surgery

Surgery Scheduling
Insurance Pre-certification
Patient Counseling
Family Development

Career Break

December 2002 - January 2005

ex: Gardening
ex: PHP
Front Desk Coordinator

Devore ENT , Centerville, OH

January 2002 - December 2002

Patient check-in & out, Medical Records, Benefit Eligibility Verification

Surgery Scheduling
Insurance Pre-certification
Patient Counseling
Family Development

Career Break

January 1997 - January 2002

ex: Gardening
ex: PHP
Surgery Scheulder

Middletown Regional Hospital , Middletown

January 1993 - January 1997

Hospital Surgery Scheduler for 7 Operating Suites, 4 Procedure Rooms, and Pain Management Clinic

Surgery Scheduling
Administrative Services
ex: PHP

Workplace personality


Company Size


Day Length


Team Size


Noise Level


Dress Code





Copyright © 2020 All rights reserved