profile

Nondas Virvidakis

Skills

Project Management

Business Analysis

Business Intelligence

Experience

International Division Senior Project Manager

Alpha Bank

March 2011 - December 2012

• Managed strategic projects of mixed business and IT scope in eight subsidiaries across South East Europe (SEE), aiming at improved operational excellence and increased revenue. Managed teams of up to twenty members and budgets of up to $700 K

ex: Management
ex: Gardening
ex: PHP
International Division Project Manager

Alpha Bank

August 2008 - March 2011

• Managed the seamless re-pricing of the retail loans portfolio, for increased Net Interest Income of 6% • Developed and launched the Retail “Payroll Account Package” • Managed the business analysis and requirements specification development for standardizing the Customer Information File

ex: Management
ex: Gardening
ex: PHP
Head of CVM & Campaign Management

Geniki Bank S.A. – Société Générale Group

July 2007 - August 2008

• Managed team of three overseeing one million retail and commercial customers • Increased positive customer responses by 300% (from 4% to 12%) through campaign lists optimization. • Designed and integrated a coordinated multi-channel campaign approach via Text Messaging, Bluetooth, e-mail, as well as actively engaged the bank’s branches in outgoing campaigns

ex: Management
ex: Gardening
ex: PHP
Head of Pricing & Data Mining

Geniki Bank S.A. – Société Générale Group

April 2006 - July 2007

• Managed team of five overseeing one million retail and commercial customers, providing Business Intelligence (propensity, segmentation, profiling, commercial reporting) to all commercial divisions and branches • Monitored consistency and compliance of pricing policy, and ensured timely update of pricing list. Analyzed competition pricing lists, identified opportunities and managed the implementation of new commissions, generating additional $4.1 M for 2007

ex: Management
ex: Gardening
ex: PHP
CRM Department - Project Manager

Geniki Bank S.A. – Société Générale Group

April 2005 - April 2006

• Managed the development and implementation of a custom-made CRM and reporting tool for the branch network; conducted branch network training on new system (139 branches, 600 users) • Managed the integration of client and product data from Bank’s five peripheral systems in MIS Database in order to gain Global Customer Position through custom CRM tool • Managed the transferring of the bank’s ATM processing platform & cash cards processing system, from in-house to eFunds, outsourced vendor in the U.S. ($1.3 M budget)

ex: Management
ex: Gardening
ex: PHP
Senior Consultant

Planet Ernst & Young

October 2004 - April 2005

Geniki Bank S.A. segmentation project in conjunction with “Geniki Bank Transformation Program” • Designed, implemented, and monitored Client Data Cleansing and Unification Project to better understand client behavior to improve service and sales to customers • Analyzed customer data and created segmentation criteria; teamed with IT to incorporate changes in the core banking system which resulted in assignment of each customer to a specific relationship manager for improved customer service • Acknowledgement for valuable contribution in the success of the Société Générale Group - Geniki Bank S.A. "Transformation Program" (Dec. 2005)

ex: Management
ex: Gardening
ex: PHP
Consultant

Planet Ernst & Young

December 2002 - September 2004

Health Sector IT team projects • Ministry of Health & Welfare--IT Master Plan, Coding and Classification of medical supplies • National Centre for Emergency Care --ERP implementation Social Insurance Institute –assigned as Security & Quality Manager for a Prescriptions Data Entry & Analysis project • Established and monitored security and workflow processes • Led daily management of logistic processes to ensure maximum utilization of the unit’s capacity

ex: Management
ex: Gardening
ex: PHP

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

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