PermataBank , Jakarta

November 2022 - Present

Business Analytics & Support

• Collaborate with senior managers and decision makers to identify and solve a variety of problems and to clarify management objectives.
• Analyze and interpret statistical data to identify significant differences in relationships among sources of information.
• Generate standard or custom reports summarizing business Performance or financial data for review by executives, managers and other stakeholders.

• Communicate with key stakeholders to determine project requirements and objectives.
• Monitor project milestones and deliverables.
• Plan, schedule, or coordinate project activities to meet deadlines.

PermataBank , Jakarta

June 2020 - October 2022

In this position, I have expanded role to support analytic for overall Customer Segment & Digital Channel.

• Generate standard or custom reports summarizing business Performance, financial data for review by executives, managers and other stakeholders.
• Monitor and analyze sales promotion results to determine cost effectiveness of promotion campaigns.
• Identify solutions to business problems, such as budgeting, staffing, and marketing decisions, using the results of data analysis.

PermataBank , Jakarta

April 2014 - May 2020

• Providing MIS data for Wealth Management, Retail Liabilities & E-channel division either regular or adhoc basis
• Successfully develop portfolio report by Segment for Funding & Lending Customers.
• Successfully Redesign KPI Scorecard (Incentive Scheme) for WM specialists (Investment, Bancassurance & Global Markets Sales RB).
• My role expanded to engage in Project management along with business teams to identify business needs and IT related initiatives

PermataBank , Jakarta

September 2010 - March 2014

Successfully developt and launch Reuters Electronic Trading System (RET) to simplify FX transaction process in Retail Banking Treasury

• Maintain & Enhance transaction system for new and existing FX products.
• Design Program & Promotion for Retail Banking Treasury.
• Performance Monitoring & Produce Business performance review for FX product related.
• Design KPI Incentive Scheme & performance calculation report.
• Review and update product policies, program and procedures.

HSBC , Jakarta

May 2010 - September 2010

• Developing & Maintain DataMart on regular Basis.
• Create, Update DataMart for Performance Management System using SQL Server & SAS.
• Produce Performance Report on a Daily Basis (Branch, Area, Region & National Level) & Adhoc request from business unit.

RBS (Royal Bank of Scotland) , Jakarta

February 2009 - May 2010

Performance Dashboard & Reporting

• Report and provide insight related performance with daily, weekly and monthly cadence
• Provide KPI Scorecard and ensure that the incentive calculation is correct
• Update and Monitor Sales staff movement (New Hire and Resign)
• Support data analysis report (ad hock) for Management
• Producing meaningful and accurate observations and recommendations for improving operational and financial performance

ABN AMRO Bank N.V , Jakarta

January 2008 - February 2009

Responsible :

• actively promote the bank’s products and services to achieve individual sales goals
• Manage customer portfolio and seek opportunities to further develop relationships
• Process customers transactions and give prompt attention to resolve customer inquiries and issues