profile

Raluca Buracu

Skills

Communication

Recruitment

Team work

Education

Academy of Economic Studies

Consultancy in management , Consultancy in management

June 2010 - June 2010

University of Bucharest

Letters , Letters

June 2008 - June 2008

Anastasescu College

June 2005 - June 2005

Experience

Human Resources Representative

PTC , Bucuresti

July 2011 - November 2012

Recruitment -Manage the entire recruitment process, select the appropriate recruitment sources and advertisement of vacancies; - Face to face interviews; - Deliver induction sessions Personnel Administration -Compiles and maintains personnel records and files -Administrates the employees’ labor contracts, amendment letters, etc -Updates and administers Oracle HR database -Records employee information, such as personnel data, attendance, termination date of employment, etc.

Recruitment
Payroll & Personnel Administration
Events organization
HR Correspondent

Renault Technologie Roumanie

November 2008 - July 2011

Budget, Payroll & Administration
Recruitment
Training
Customer Relationship Management

Webhelp

May 2007 - November 2008

Main activities and responsibilities: • Confer with customers by email to provide information about products and services, to cancel accounts, or to obtain details of complaints • Offer customer support using different software applications • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken • Check to ensure that appropriate changes were made to resolve customers' technical and invoice problems

CRM
Call center
ex: PHP

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

Child Care

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