profile

Robert Starks

Project Consultant | eLearning

Phoenix, 85016, United States

Skills

Administration

Communication

Technical Proficiency

Management

About

Robert Starks Jr. is the Vice President of Learning Initiatives for Maxknowledge, Inc. and has a background as a Career Coach and Educational Administrator with experience in Alumni Relations, Career Development, and Employer/Community Relations. Robert is the creator of the blog resource site for job seekers and career professionals known as Careertipster.com. Robert currently serves on the Arizona Program Committee for the national non-profit, Boys Hope Girls Hope. The committee is responsible for recruiting, evaluating, and selecting appropriate candidates for the residential and community-based programs designed to assist low-income, at-risk, academically capable youth with overcoming obstacles to attend and graduate from college.

Education

Colorado Technical University

Management , Management

March 2011 - March 2011

Arizona State University

Marketing , Marketing

December 2003 - December 2003

Arizona State University

Minor: Sociology , Minor: Sociology

December 2003 - December 2003

Brophy College Preparatory

May 1999 - May 1999

Experience

Project Consultant | eLearning

MaxKnowledge, Inc. , Phoenix

January 2015 - April 2015

► Research and analyze market data for new software platform in the educational services sector to assess consumer perceptions, competition, business trends, and product value ► Recommend product features and services to differentiate platform from market competition ► Collaborate with Chief Executive Officer on overall brand strategy affecting product name, logo, pricing, potential partnerships, marketing channels, customer messaging, and user experience ► Oversee content development for newly developed training curricula and collaborate with software development team to implement technical features

Research and Analysis
Critical Thinking
Writing and Editing
Vice President of Learning Initiatives

MaxKnowledge, Inc. , Irvine, CA

December 2011 - February 2015

Develop and Implement company's overall social learning strategy enhancing Maxknowledge community learning opportunities through social media. Author professional development training course content in the area of Career Services and facilitate online professional development training sessions. Coordinate and manage all career services courseware projects to completion and manage the largest and only social learning community dedicated to career college professionals - http://thelounge.maxknowledge.com/.

Project Management
Marketing Support
Social Media Strategy
Founder

Careertipster.com

April 2011 - October 2015

Write articles focused on career development, social media strategy, and topics relevant to higher education. Provide training for career professionals with an emphasis in the private, for-profit sector and act as online Trainer/Facilitator for MaxKnowledge, Inc. Created curriculum for MaxKnowledge Inc. on Developing a Social Media Strategy for Career Centers.

Writing/Research
Consulting
Training
Director of Career Services/Alumni Relations

Collins College

January 2008 - October 2015

Plan, organize, direct and evaluate career development education strategies and graduate employement reporting. Research and analyze labor market conditions and potential new program offerings to provide guidance on program development that aligns with industry and market trends. Develop, implement and evaluate programs that address student and graduate needs for market readiness. Plan and coordinate events involving community partners, industry, and alumni.

Management
Strategic Planning
Administrative
Associate Director of Training & Development

Collins College

January 2007 - January 2008

Analyzed performance metrics with Director to identify staff training opportunities to maximize team performance. Trained all new employees and assisted in identifying best practices to implement and standardize for department. Maintained largest caseload of graduates, providing career coaching and job searching assistance. Assisted Director in strategic planning of department goal-setting and performance evaluation.

Data Analysis
Training
Career Advising
Sr. Career Advisor

Collins College

January 2005 - January 2006

Provided career training in job search strategies, targeted resume development, personal branding, letter development, interviewing, etc. and assisted graduates in obtaining employment.

Career Advising
Community Outreach
Research
Behavioral Health Technician

Maricopa County Youth Treatment Center

September 2003 - September 2004

Supervised up to 16 young males ranging from ages 8 to 18 with drug and behavioral disorders. Maintained security of drug rehabilitation facility and provided documented case notes on demonstrated behavior patterns of clients used by counselors and potentially judges when clients were reviewed for program completion.

Supervision
Security
Case Notes
Managing Partner

G&R Entertainment

September 2001 - October 2015

Assist clients in planning and coordinating events including wedding receptions, anniversaries, birthday parties, fund raisers, corporate and city events. Emcee and host fundraisers, public engagements, and corporate events.

Event Planning
Client Consulting
DJ/Emcee Events
Teller

Wells Fargo Bank

January 1999 - January 2003

Provided exceptional customer service to high-dollar clientele in the Biltmore area. Recognized for speed and accuracy of service, often served as Merchant Teller for clients conducting large cash transactions and drive-through Teller where speed and accuracy were essential for high-volumer branch. Sold banking products through a needs-based approach, conducted bank opening and closing procedures and assisted in the training of new staff, particularly in sales techniques and banking products.

Customer Service
Sales
Audits

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

N/A

Commute

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