profile

Ron Soos

Engagement Coach

San Antonio, 78217, USA

Skills

StrengthsFinder

Communications

Engagement Analysis

Management Training/Consulting

About

In just over two years I have established myself as a go-to person for engagement issues at Rackspace. I’ve worked closely with the Engagement Team manager to understand the intricacies of Engagement measurement and management training and support within our organization. I hope to continue my work in Racker Engagement in a more influential role where I am looking forward to opportunities for innovation in our measurement instruments and intensifying our management coaching programs.

Education

University of Washington

Communications , Communications

June 2005 - June 2005

Experience

Engagement Coach

Rackspace Hosting , San Antonio

July 2010 - January 2012

Partner with business leaders and HR Business Partners to define and understand the level of employee engagement within their organizations; as a StrengthsFinder mentor, work with Teams and individuals to help them understand their talents and put them to use; responsible for Strengths training to Rackers on a regular basis to maintain a company-wide awareness of the strengths program, including driving a resurgence in our International and remote offices; contribute to the continued development of a management cultural on-boarding program, and perform as a facilitator of on-boarding training; responsible for the RackerPulse engagement survey including communications, administration, reporting and follow-up feedback sessions.

Strengths Mentor
Engagement Survey / Follow-Up
Manager On-Boarding
Acquisition Sales Rep., Marketing Vertical Team

Rackspace Hosting , San Antonio

November 2007 - July 2010

Maximized revenue through inbound channels and generated additional revenue through outbound referrals; polished, effective communicator and presenter who interacted with upper management to build customer promoters; possessed extensive knowledge in sales training and process; results-focused with superior follow-up skills and work ethic; a peer leader in the “Culture Dragon” organizational development committee to improve communication and processes and boost engagement; provided usability feedback to developers as member of beta testing teams for the Proposal Manager and the new pricing tool.

Revenue Generation, Inbound
Revenue Generation, Outbound
Department Engagement Team
Account Manager

Cox Radio , San Antonio

January 2006 - November 2007

Analyzed needs of clients and designed radio advertising and promotional plans based on their goals and budgets; acted as direct liaison between clients and various departments in the radio group; coordinated commercial production projects between clients and production department; developed additional business interests for radio station from new and existing accounts; evaluated marketing research tools and promotional concepts.

Client Needs Analysis, Customer Service
Advertising Program Design
Outbound Client Aquisition
Account Manager / Copy Writer

CBS Radio , San Antonio

September 2005 - April 2006

Analyzed needs of clients and designed radio advertising and promotional plans based on their goals and budgets; acted as direct liaison between client and various departments in the radio group; wrote and edited copy for radio commercials and on-site broadcast “call-ins”; coordinated commercial production projects between clients and production department; developed additional business interests for radio station from new and existing accounts; evaluated marketing research tools and promotional concepts.

Client Needs Analysis, Customer Service
Advertising Program Design
Outbound Client Aquisition
Production Dir. / Copy Writer / On-Air Talent / Br

Fisher Radio , Seattle

May 2003 - June 2005

Analyzed client marketing needs and market demographics to customize commercial ads for a variety of radio formats; created, voiced and produced audio commercials on a variety of audio editing platforms; performed on-air as a music DJ; represented radio station during remote broadcasts and helped promote ad clients and station by interacting with listeners; liaised with clients as the first and last on-site contact for promotional events; maintained and operated digital and analog broadcast equipment; established network connections with satellite and wi-fi systems; developed and trained engineering and promotion new hires as well as interns

Audio Commercial Production
On-Air Talent
Remote Broadcast Engineer
On-Air Talent / Copy Writer / Promotions Event Tec

Infinity Broadcasting , Seattle

May 1999 - August 2002

Performed on-air as a member of a three-person morning drive radio show; represented radio station to ad clients and the public at remote broadcast promotional events; developed and executed “grass-root” marketing techniques on limited budget to promote the morning show and gain TV, print and other media attention; coordinated and established all technical aspects of remote broadcast events considering such factors as on-site exposure, communication means, and crowd control; organized on-air guests and coordinated remote broadcast locations as a morning show producer; hired, trained and developed new hires in programming, promotion and engineering departments.

On-Air Talent
Copy Writing, Commercial Production
Remote Broadcast Engineer
Electrician’s Mate 2nd Class, Nuclear Qualified

United States Navy , Bangor, WA

February 1993 - February 1999

Operated the electrical power distribution plant aboard a nuclear powered submarine. Performed preventative and repair maintenance on all electrical equipment aboard ship. Maintained and supervised training program for ship’s electrical division. Developed and implemented classroom and laboratory training in electrical practical theory in the Navy Nuclear Power Training Program.

Operator, Electrical Power Plant
Electrical Machinery Maintenance
Electrical Training

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

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