Ross Broadbent


United Kingdom







A credible, authoritative, trusted, driven, business professional with 20 years commercial experience. An influential leader skilful communicator and strategic thinker. Excellent commercial awareness and problem-solving abilities, a well respected colleague at all levels of an organisation. Confidently directs, motivates and inspires colleagues to achieve the tactical goals of an organisation. An exemplary and adept executive able to deliver tangible business growth and profitability on time and in budget. Entrepreneur :Innovator :Go-To-Guy :Strategist :Tactician :Philosopher :Mentor


Northumbria University

Economics , Economics

July 1994 - July 1994


Strategy Director

ChatCloud , London & Edinburgh

June 2011 - June 2012

Strategy & Product Development
Client Facing
Admin & Research

The Mowgli Foundation , London, UK & Amman, Jordan

May 2011 - June 2012


Executive Forum Alumni , St Albans, Herts. UK

September 2010 - June 2012

ex: Management
ex: Gardening
ex: PHP

Business Consult Ltd , London, UK

January 2009 - June 2012

ex: Management
ex: Gardening
ex: PHP
MD (UK & Europe)

RMSI UK Ltd (of RMS Group) , London, UK & Lagos, Nigeria

January 2008 - January 2009

Client Development
Divisional Director - Business Intelligence

Strontium Plc , London, UK

October 2007 - December 2007

Product Portfolio Development
Client Facing
Director of Strategy & Innovation , London, UK

May 2007 - June 2009

Product Development & Innovation
Client Facing
Director New Product Development

Greenfield Online/Ciao! , London, Munich, NY

November 2006 - May 2007

Worldwide new product development focus for the group. Started with the creation of an NPD process and managing two innovations teams. I have also been responsible for a significant slice of new business, despite not being in sales and not being targeted on such activity. • Developing brand strategy, • Advice regarding global pricing • Strategic consultancy & development. • Evaluating/recommending 3rd party suppliers • Development of products and services • Creation of online RSS reporting • Introduction of ‘Thought Leaders’ programme • Dynamic online global NPD database • New market analysis. • Data migration using proprietary software. • Business development plans & road maps • Client sales initiatives • Panel recruitment & management advice • Internal briefing documents • New client introductions • Direct access to CEO

Product Innovation
Client Development
Training & Management
Council Member

Gerson Lehrman Group , Online/Telephone

August 2006 - June 2012

Client Facing
Global Product Director

TNS Global , London, UK & Worldwide

November 2001 - August 2006

Member of a team of four with a Worldwide interactive product development focus for the group; this involved identifying, evaluating and procuring strategic alliances in all international markets.: • Partnerships, acquisitions & alliances • Evaluation/recommendation of suppliers • Development of products and services • Marketing initiatives • Product launches & re-launches • Internal training and presentations • Dynamic online reporting solutions • Created ‘Knowledge Centre’ & intranet • Creation of online complaints procedure • Introduction of online privacy policy • Advising & assisting on research projects • Contract & price negotiation • TNS Online Research Handbook author • Technology integration • Product troubleshooting • Interactive research solutions

Product Innovation & Development
Client Facing
Internal Training
Head of Interactive Research Services

IPSOS , London, Paris, Vancouver

May 2000 - November 2001

Set up the new UK online research services division, managing : • Development of partnership agreements • Liaison with internal & external suppliers • Creation of an affiliates programme • Servicing of external and external clients • Free internet data provision • Development of products and services • Sales and Marketing • Full product launch • Financial accountability • Attending international conferences • Presenting at industry events • Pan European Ipsos co-operation • Staff recruitment and development • International project co-ordination • Evaluation of the MRS online training

Product & Cleint Development
Project Management
TGI Research Manager

BMRB International , Ealing, London, UK

March 1998 - May 2000

TGI is BMRB’s flagship product; • Headed the research team • Liaised with operational departments • Negotiated with external suppliers • Reviewed Internal systems • Working agreements with sales teams • Managed all European TGI surveys • Chaired regular project review meetings • Scheduled projects • Full working practices review • Enhanced questionnaire change requests • Created unit intranet

Team & Project Management
Product Development
Research Manager

Reed Exhibition Companies UK , Richmond, London, UK

March 1997 - September 1997

Managed all exhibition research conducted in the UK. Negotiated and liased with local and international research agencies.

Project Management
Client Facing
Senior Research Consultant

FDS International , London, UK

February 1994 - March 1997

• IT consultancy role at BT for six months (secondment) • BT Global Customer Satisfaction survey Project Manager • Dealing with 100+ internal BT clients • Contacting BT’s external clients in America, Asia and Europe • Designed databases [Access/SQL] • Developed ISO-standard working practices • Credited with generating and protecting more than £750,000p.a.of business

Project Management
Client facing
Account Executive & Investment Co-ordinator

Lloyds Private Banking , Canterbury, Kent, UK

June 1989 - August 1991

Created investment portfolios for 600 ‘High Net Worth’ clients collectively worth £50m+

Investment Research & Admin
Client Facing

Workplace personality


Company Size


Day Length


Team Size


Noise Level


Dress Code







Paid Vacation

Copyright © 2020 All rights reserved