profile

Sam Rickard

Senior Officer (Training and Resources)

Melbourne, 3197, Afghanistan

Skills

Training and Resource Development

Problem solving

Analytical reporting

Time management

Languages

Awards

Activities

About

Helping others reach their true potential by drawing on years of experience, education and passion.

Education

Victoria University

International Business , International Business

October 2014 - October 2014

Cheltenham Secondary College

December 2007 - December 2007

Experience

Senior Training Officer

Victoria University , Melbourne

November 2014 - July 2015

My main objective is to support the improvement of learning and teaching using online technologies at Victoria University by developing and executing in-depth technical training strategies. Fundamental Activities Include: - Liaison with colleges and support teams - Planning, delivery and evaluation of key face-to-face and online training programs - Data analysis and report production for strategic assessment - Creation, maintenance and review of key learning materials and resources - Management and coordination of three training and resource support officers

Training
Management
Administration
Systems Analyst

Victoria University , Melbourne

July 2013 - November 2014

Responsible for management and technical support of all ELearning applications and acting as the primary contact for all stakeholders of the university

Problem Solving
Administration
Policy Development
Technical Support Officer

Victoria University , Melbourne

July 2011 - July 2013

Primarily responsible for providing first level technical support to stakeholders and providing administrative aid to key internal support staff.

Technical Support
Training Support
Administration

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

Relocate

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