profile

Sam Ng

Telecommunication Engineer

Melbourne, 3101, Australia

Skills

IP

Process Improvement

eLearning

Education

RMIT University

Sustainable Energy , Sustainable Energy

December 2010 - December 2010

University of Melbourne

Telecommunication Engineer, , Telecommunication Engineer,

December 2008 - December 2008

Trinity Grammar School Kew

0

Experience

Network Enginner

Ericsson Australia , Melbourne

April 2015 - January 2015

ex: Management
ex: Gardening
ex: PHP
Contract Execution Management

Ericsson Australia , Melbourne

May 2014 - April 2015

Managed customer order for Telstra transmission products. In this role, I initiated process improvement work. I was able to produce a saving of $70,000 for the company.

Maintenance of Customer Order Databse
Process Improvement
Customer Engagement
E-Learning Designer

Ericsson Australia , Melbourne

November 2012 - May 2014

Responsible for creating e-Learning course for Ericsson transmission products. With this role, I am required to interface with the customer to: -Define the scope of work -Solicit feedback during the design process During my time in this role, I created a set of templates for e-Learning courses.

E Learning Course Design
Customer Engagement
Interface Programming
Integration Engineer

Ericsson Australia , Melbourne

February 2011 - October 2012

Responsible for testing new software and hardware features. Tested both network element and network management software. Perform basic system admin role

Feature Testing
Network Model Building
Report Writing

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

N/A

Commute

Relocate

Paid Vacation

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