Steven Jacoby

Social Media Consultant

Phoenix, 85015, USA



Business Writing


Data Analysis


Technically proficient professional with diverse experience in all aspects of business enterprise including administration, human resources, management, and leadership. More than fifteen years of experience in business and customer relations. Excellent writer with an accepted article for publishing in the periodicals marketplace. Dedicated to accuracy and maximizing audience impact through written and oral communication. Seasoned manager supervising diverse teams. Experienced teacher, coach, and mentor; able to identify and help others actualize their potential. Efficient and effective organizer with a proven record of accomplishment for planning and executing projects on time.


University of MN

Business , Business

December 1995 - December 1995

Pima Community College

Business , Business

June 1994 - June 1994

Springfield Public High School

June 1989 - June 1989



ImageNation , Phoenix

February 2013 - April 2013

Social Media Strategist for celebrities, businesses, and organizations.

Social Media
Web Design


February 2012 - September 2012

I walked from Arizona to Washington DC to raise awareness of the Fraud, Waste, & Abuses perpitrated by the executive management at the Northern Arizona VA Health United Care System.

Social Networking
Media Relations
Government Policy
Engineering Program Support Assistant

Department of Veterans Affairs , Prescott, AZ

May 2010 - December 2011

•Design Automated Work Flows. •Answer technical questions and make recommendations •Organize and plan office activities •Maintain an AsBuilt Drawing Library •Produce AutoCAD drawings for engineering projects •Inspect work performed to ensure that it meets specifications and established standards. •Plan and prepare employee work schedules. •Coordinate activities with other departments to ensure that services are provided in an efficient and timely manner. •Inspect and evaluate the physical condition of facilities to determine the type of work required. •Procurement, inventory, logistics, database, timekeeping, filing, plotter work.

Engineering Support
Quarters Management
Automate Work Flow
Housekeeping Aide

Department of Veterans Affairs , Prescott, AZ

December 2008 - May 2010

• Back-up acting Timekeeper by entering employee time in VistA PAID System. Back-up acting Control Point Clerk Official (VistA PAID System); LMS (Learning Management System) Administrator. Ordered supplies through prime vendors, managed inventory, updated and organized filing system (paper form and electronic folders); updated MAXCOM Material Safety Data Sheets (electronic and hard copy). • Coordinated, implemented, and trained 40 housekeepers in the following: Enhancing computer skills, Thrift Savings Plan web link navigation, VA mandatory training requirements, which included LMS (Learning Management System) • Developed pictorial guidelines and instruction sheets for LMS, VistA, Outlook, and Microsoft Windows login processes for all housekeeping personnel. • Performed cleaning and janitorial duties. Received two “Special Contribution” awards


ODXS , Prescott Valley, AZ

October 2001 - July 2004

• Planned, organized, and directed the utilization of financial and staff resources for the operation of this sporting goods manufacturing and distribution Company. • Formulated human resource policies and procedures necessary to manage 25 employees in compliance with federal and state laws and regulations; including workman’s compensation and OSHA. • Provided guidance and technical direction to employees for the competent completion of their assigned duties. Identified, distributed, and balanced workloads and tasks among employees in accordance with established workflow, skill level, and occupational specialization. • Wrote business, employment, and financial contracts. Initiated written and oral inquiries.


Agencies of Jacoby & Wharton , Prescott, Valley, AZ

September 2000 - October 2001

• Advised clients on insurance coverage and financial plans utilizing knowledge of tax and investment strategies, securities, insurance, pension plans, and real estate. • Assessed clients’ assets, liabilities, cash flow, insurance coverage, tax status, and financial objectives to establish investment strategies. • Established business and government accounts to implement and manage their employee benefits. Responsible for benefits counseling to employees during orientation, including health, disability, and life insurance. • Maintained program and administrative reference materials, client files, provider files, and relevant background documents. • Maintained current knowledge of the state and federal insurance and financial industry laws and regulations.

Lead Development
Customer Service
Ranch Caretaker

Finley Iron Horse Ranch , Yava, AZ

May 2000 - September 2000

Maintained subterrainian sprinkler system. Cared for Race Horse and foals within breeding program. Mended fences, maintained ranch homes and property.

Maintain Sprinkler System
Fence Mending
Feed Horses
VP Sales & Marketing

Yomu , San Francisco, CA

August 1999 - May 2000

• Determined and formulated policies and business strategies and provided overall direction of sales and marketing division of this electronic content company. • Instrumental in the development and writing of the business plan and financial documents for the company. • Assisted in securing business continuation funding for the business from banks and investors. • Implemented training of staff in administration services, sales techniques, marketing material production, and customer service. • Communicated verbally and in written form with all levels of management, employees, board of directors, financial institutions, and corporate customers.

Develop Sales & Marketing Plan
Co-author Business Plan
Corporate Sales Manager

O'Reilly Media , Sebastopol, CA

August 1999 - May 2000

Established business relationships with corporate accounts like HP, Microsoft, Oracle. Developed the corporate sales department within executive managements guidelines. Coordinated worldwide projects with domestic and foreign offices; corporate client offices foreign and domestic. • Directed distribution of products and services to the retail customers of this computer book publishing company.

Develop Departmetn
Northeast Regional Sales Manager

O'Reilly Media , Sebastopol, CA

January 1999 - August 1999

• Developed and implemented new automated operating procedure programs, systems, and processes to accomplish customer communication and tracking not previously possible which resulted in a 300% increase in serviceable retail accounts. • Troubleshot and utilized networks, communication lines, file servers, file transfers, network printers, concept hardware, hard drives, virtual fax, and terminals. • Analyzed sales statistics to determine sales potential and inventory requirements and monitored the preferences of customers. • Maintained a listing of all recurring reports, systematic reviews, customer assessment and improvement reports. • Appraised management of all account statuses.

Account Management
New Business
Apprentice Carpenter

Mr. Homes , Chino Valley, AZ

April 1996 - August 1996

Labor for home renovations and construction.

Screen Building
Avionics Electronics Technician

United States Air Force Tactical Command , Alexandria

June 1989 - June 1992

Installed, inspected, tested, adjusted, and repaired avionics electronics equipment, such as the radar, radio, navigation, stability augmentation systems and missile control systems in aircraft. I became adept at following detailed technical instructions. Did one tour in Desert Shield and Desert Storm.

Electronics Test & Repair
Honor Gaurd
Equipment Calibration

Workplace personality


Company Size


Day Length


Team Size


Noise Level


Dress Code




Paid Vacation

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