profile

Tasnim Jubair

Riyadh Saudi Arabia

Nonh_2o2@hotmail.com

0566218199

Skills

Work under pressure

Patience

Persuasive Speaking

Adaptability

Effective Listening

Attentiveness

Time Management

Willingness to Improve

Ability to read customers

Goal-oriented focus

Education

King Saud University - Faculty of Social Work

Diploma , Medical Secretary

September 2021 - September 2021

Experience

Customer Service Manager

Wattad Insurance Company , Riyadh Saudi Arabia

December 2019 - February 2020

  • Assign, supervise, and review the activities of public relations staff.
  • Establish and maintain effective working relationships with clients and use these relationships to develop new business opportunities.
  • Facilitate consumer relations or the relationship between clients and other departments in the compnay.

Customer Service Manager

Wattad Insurance Company , Riyadh Saudi Arabia

December 2016 - February 2018

  • Assign, supervise, and review the activities of public relations staff.
  • Establish and maintain effective working relationships with clients and use these relationships to develop new business opportunities.
  • Facilitate consumer relations or the relationship between clients and other departments in the compnay.

Customer Service Agent

Al Alamiya for Cooperative Insurance , Riyadh Saudi Arabia

December 2013 - July 2016

  • Ensure that appropriate changes were made to resolve customers' problems.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Contact customers to respond to inquiries or to notify them of claim investigation results.

Supervisor of the medical supply department

King Khalid Hospital , Riyadh Saudi Arabia

August 2013 - December 2013

Assuring provided meals are based on patient needs and physician requests.