profile

Tatiana Baptista

Communications Specialist

Melbourne, VIC 3000, Australia

Skills

Communications

Marketing

Crisis Management

Content production

About

Passionate about sports, Tatiana has been trying to spend as much time as she can practicing exercises. Surfing, boxing, dancing, cycling are the must. However such energy can not be found before 9am or before a coffee. One of her dream its to travel around the world and also have a big family.

Education

University of La Verne

Marketing , Marketing

July 2009 - July 2009

Catholic University

Communications , Communications

December 2003 - December 2003

Experience

Global Partner Services Consultant

Melbourne IT , Melbourne

June 2012 - September 2012

Main Responsibilities: Implementing Communications Program to Resellers Creating and producing online content to Social Media Managing stakeholder engagement Supporting Sales department

Content production
Customer Service
Internal Projects
Communications Consultant

Socom

March 2012 - May 2012

Main Responsabilities: Implementation of the Media Campaign to APBCA (Asia Pacific Business Coalition on AIDS) documentary launch; Support in researches and analysis in communications projects and community engagement frameworks; Development of a research based on a cross benchmarking and literature review of community engagement framework to Kingston City Council; Production of ORDA website content.

Public Relations
Community Engagement Projects
Creative Thinking
Communication Specialist Manager

Grupo RMA

March 2007 - December 2011

Manage the whole process of customer service to ensure the achievement of planned results, aiming the quality, methodology and company guidelines. Also train professionals in my care through coaching. Main Responsibilities: Coordinated public relations strategy; Development and implementation of strategic and tactical communications plans; Built relationships with market analysts; Conducted communication efforts targeted to stakeholders; Managed seminars and trade shows participations; Organized customer events including road shows; International reports following Marketing/PR Global strategy; Strict contact with the mean journalists and opinion makers; Development and management of social media strategies; Monitoring and seeding information over social media.

Social Media Management
Crisis Management
Communications Projects
Events Management Assistant

Victoria and Albert Museum

February 2006 - October 2006

Main Responsibilities: Planned and executed events Managed the catering and stuff team Looked after the invitations and RSVP’s Assisted in all event set up and pack up

Planning
Execution
Details
Reporter

Correio Popular

January 2003 - January 2005

Articles about technology, tourism and healthy.

Interviews
Writing
Editing
PR Assistant

Agência de notícias e editora Comunicativa

January 2003 - January 2005

Main Responsibilities: Provided media training to spokespeople Developed media lists, pitches, press releases and by-lined articles Managed interviews and reported media results Developed strategy to improve customer’s reputation Managed crisis-communications responses for employees and media

Public Relations
Marketing
Reports

Workplace personality

100+

Company Size

12

Day Length

25+

Team Size

Loud

Noise Level

Formal

Dress Code

Benefits

Gym

N/A

Commute

Paid Vacation

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